Hôtel de la Renaissance

Very Good
Traveller Type: Solo Traveler

Poor
Traveller Type: Family with Young Children
  : The hotel owner is very nice and helpful. Apart from that glad we got out of there when we did!
  : Noisy neighbours chatting til 2am and slamming doors. I didn't particularly appreciate the ant colony in the bathroom or the well I can barely call.it a shower you needed a degree in astro physics to work it out and no shower curtain,not.to mention the shower control unit was hanging off the wall. Dodgy electric wires hanging over the room. No air con in marseille summer.

Very Poor
Traveller Type: Traveling as Couple
  : nothing
  : everithing

Very Poor
Traveller Type: Solo Traveler
  : nothing, all bad
  : smell in the room was horrible, room is insalubrious. you shouldnt be able to rent this without refurbishment

Wonderful
Traveller Type: Solo Traveler
  : Very close to Saint charles train station, that is what i needed because i stayed only one night in Marseille. Very quiet and comfortable to sleep.
  : Only thing i didnt like is that they are closing doors after 24:00 so you cant go in after that, but i managed with host to get one hour later and to call her to open the door.

Disappointing
Traveller Type: Business Traveler
  : - Close to the train station- Staff very nice
  : - Noisy neighbourhood and the hotel itself too

Very Poor
Traveller Type: Solo Traveler
  : I was grateful to wake up in the morning with all my organs, alone in my bed, in the same location I fell asleep in. Going that picturing is clear enough for you. Horribleeee Experience. Never had anything near to this in the 20 countries I traveled and the 40+ cities in India I went alone as a single woman... And booking.com service in resolving the issue is also a '0' so far... 2 weeks waiting.
  : 1st as exolainef to booking.com several times via email, my booking.com account and as stated on phone to booking.com agent who answered my calls this 25th sept. (female) around 6:30pm and the gentleman who answered my call the next morning around 11am on 26th Sept. Because I had to call back since the last night woman did not 'call me back' as she said she would and didn't not send me relocation options for the last 3 nights it of 4.I am still waiting for the 3/4 nights refund from booking.com.This htel ISN'T A HOTEL... Booking.com clearly hasn't fulfilled its duty of sending an agent on site for scurity and sanitation assessment before listing on your site for the Public to 'Trust it is A Safe Place to Sleep at'!!!!!-This Hotel has no hotel door...!!-My Room was the size of a wardrobe(nothing like the photos you, booking.com share in your site with reference to this hotel)-My room had no shower-Hotel had no elevator and I asked for a 'quiet room'.Being in 1st floor in a hotel with no elevator and multi story high = everyone going in and out we hear.-I was on the 1st floor - the room giving on the road (opp. Side of the street a park filled with untrustable men 'to say it nicely') -Event though I asked for a 'Quiet room'; comment which I put in the section during booking on your site.-My room had a Window which doesn't shut/locks properly-Room was uncleaned**I have photos and videos which supports statements.-At 4:30pm when I was walking to my hotel 2 blocks away from the hotel was 4 big police trucks.. 2 blocks away in day time...26th morning agent also said hell do the needingful, call me back in 15 mins. Which he did, and send me relocation options immediately which he did but sent only 1 option and that 2 blocks away from the hotel location I just gave him all dtails about.

Pleasant
Traveller Type: Solo Traveler
  : 300 m from station Which is good BUT room was really simple and for 46 I would have expected a lot more.
  : Bed was ok but no luxury

Poor
Traveller Type: Solo Traveler
  : the location
  : The facilities were poor, the toilet was separated by a curtain in a very small room. The tv didnt work, the door wouldnt close properly and I had to ask for the room key. The famous colony of ants made an appearance in my room.This place should NOT be allowed to advertise as a hotel on booking.com The shower was two floors down and one had to be very careful not to slip on a very high step.as you enter and exit the shower.

Very Poor
Traveller Type: Solo Traveler
  : close to the train station
  : unbelievably dirty, untended. I can understand these kind of places can exist but how can they be on booking.com? people at booking.com please see the horrible conditions.