Hotel Zlatni Lav

Very Good
Traveller Type: Family with Young Children

Very Poor
Traveller Type: Solo Traveler
  : Nothing.
  : This establishment is a shambles and I had the worst experience in all my many years of travel at the hands of the most obnoxious, rude, discourteous man I have ever had the misfortune to cross paths with, a sentiment offered independently to me by another guest there. And this man was just the receptionist whose opening gambit when I politely asked if he spoke English, was to snarl back at me "of course I speak English". Be under no illusion, there are NO facilities whatsoever at this "hotel"; no bars, no restaurants, no snack bars, no terraces; you cannot even get a cup of coffee and if you ask, you will be told to go into town for one. The building next door USED to be the restaurant but the receptionist abruptly told me when I enquired about an evening meal that it is closed, the chef had CoVID and if I wanted to eat I would have to walk down into the town. So, a single woman in her 60s, being told to walk into an unknown town (on her own) if she wanted to eat - how this man thinks that is acceptable is beyond me. Having seen the 'restaurant' in the morning at breakfast, it is obvious this building has not been used as a functioning restaurant for many many months if not years (a review in 2021 refers to there being no restaurant then) so draw your own conclusions. As for the breakfast, it isn't even worthy of comment (black bugs on lemon slices)! This company's own website (http://www.hotel-zlatni-lav.com/?lang=en) bears no resemblance to the property you see today and the information on booking.com is neither accurate or up-to-date. "Free WiFi access is provided in public areas", however there are no public areas other than the reception. There are no tea or coffee making facilities, not even a kettle in the room. There is a mini-bar, whoop-de-do. In my room there was no soap in the sink dispencer and the plug was broken.

Very Good
Traveller Type:

Poor
Traveller Type: Family with Young Children

Disappointing
Traveller Type: Family with Young Children
  : The location of hotel is very good, lovk to the beach, restaurants, nice view from the room.
  : Definetly behavior of reception stuff could be much better, less rude. The room was very noisy, every movement from the corridor, every door opened could be heard.

Wonderful
Traveller Type: Traveling as Couple

Pleasant
Traveller Type: Family with Young Children
  : for one night it was ok
  : the only thing I didn't like was the sink in the bathroom because it didn't swallow water and then the water stopped and various dirt came out due to the blocked drain

Very Good
Traveller Type: Family with Young Children

Very Good
Traveller Type: Business Traveler

Pleasant
Traveller Type: Traveling as Couple
  : The view was nice. The staff pleasant. The location was good.
  : Our room with a view turned out to be a room on the side of the hotel with only the balcony with a view. The hotel did give us a different room, but it had no working air conditioning and a balcony so small you couldn't sit on it. It took 2 days of complaining before we were moved us to an acceptable room. The manager did give us a discount for our discomfort, but it didn't help that for 2 days we had to sleep with the windows open in a stuffy room and were covered in mosquito bites! We found the breakfast ample but not healthy or local, what you would find in a cheap hotel in Europe. Where is the modern awareness of fresh food, fresh juices, local honeys, tisanes from the hundreds of local herbs? Considering it is the best hotel in the area it could be so much better!