Palazzo Viceconte

Pleasant
Traveller Type: Traveling as Couple
  : Palazzo Viceconte is in a beautiful location behind the Dourmo at the top of the old town so that was very much a plus. Driving a car through the narrow streets is not for an inexperienced driver. On arrival the hotel was impressive with lots of retained features and connecting rooms. Our room was large with a separate sitting room and the bathroom has an impressive view of the mountain beyond. Staff were helpful but there weren't a lot of them. Beautiful terrace bar on roof with a view to the old town and the sassi below. This palazzo is quirky but not luxury. The town is a bit unearthly and unlike anywhere I have visited before. I would definitely recommend visiting Mataera.
  : Poor lighting - lots of switches that did nothing. Staff didn't know. No shower - an attachment over the bath, a missing seal on the screen meant water went everywhere. Not enough height for my husband to use. Friends in neighbouring room had no shower at all. A bath is not an option when its 35 degrees outside. Roof Bar closed - we were told it was end of season (1st Sept) and no bar staff. Had use of roof terrace and the views were spectacular however the bar wasn't open so we took in the views and some photos but did not linger. A missed opportunity. Overall this is not a hotel as it did not have the facilities/services, or they weren't open. Generally my feeling was it was understaffed. There are lots of rooms that were unused as they were a route to bedrooms or a way to get around the building.