Hotel Daniela

Good
Traveller Type: Solo Traveler
  : Hassle-free checkin, multilingual and helpful staff, only 10 min walk from the city center and Untermais train station, supermarkets nearby, Chinese restaurant in the hotel with fair prices, internet connected TV in the room. Solid and simple breakfast.
  : Very simple, a bit outdated, furniture. The quality of the Chinese restaurant may vary. Fair price for two people, no discount and hence a bit expensive for solo travellers.

Poor
Traveller Type: Solo Traveler
  : I dealt with three different customer-facing staff. One, a young guy, possibly a student still, spoke German and English fluently. He checked me in like a pro and promised to have a breakfast package prepared for my early departure the next morning. The room was basic but not overly hot during this 35 degree period.
  : The two other staff I encountered, two elderly ladies, were horrible. I arrived a couple of hours before check-in. The terse regard from the first of the two ladies seemed to say: "What do YOU want?" By email I was given to understand I could leave my bag somewhere in the mean time. I had also asked whether I could possible have breakfast upon arriving, in stead of the next morning, since I would be leaving very early. I had not received a reply to that question. A second lady appeared; no smile, no hello, no welcome... She took me to one of the customers in the lobby that doubles as a restaurant/caf to translate (neither of the ladies spoke English or German). (Afterwards, the customer apologised to me, saying "To people who don't know them, it seems like they're angry and arguing all the time. Ha ha.") Finally, she agreed, and took me to the breakfast room, featuring some leftovers (it was 10.00-ish by now) and lukewarm cold cuts, which I duly left without touching any. As mentioned above, at 14.00 I was checked in by a competent staff member, who promised a breakfast package for the next morning... which did not materialise unfortunately. There was only one of the dragon ladies there at the time, shooting daggers at me, so I just left.

Good
Traveller Type: Traveling as Couple

Poor
Traveller Type: Family with Young Children
  : The hotel requires renovation. Shabby rooms and the bathroom is Ok.
  : Far from the center of the town

Fair
Traveller Type: Family with Young Children
  : For a simple hotel the beds were comfy and the room a decent size
  : Everything was old and worn - which was to be expected - but there was mould on the ceiling of the shower which is not acceptable.

Very Good
Traveller Type: Family with Young Children
  : Breakfast was good but no eggs or bacon. No real orange juice.
  : It was noisy, the room needs to be updated.

Very Good
Traveller Type: Solo Traveler