UNAWAY Hotel & Residence Quark Due Milano

Very Good
Traveller Type: Traveling as Couple

Good
Traveller Type: Family with Young Children
  : Room was really big and nice, with balcony. If you are planning to stay more than 1 day and you have car, it's really good choice.
  : It's far from center if you don't have your own car.

Very Poor
Traveller Type: Family with Young Children
  : Almost nothing and it is not acceptable that this hotel is rated with four stars as it is definitely way less than this. I will not recommend it or stay here again
  : Overall the property needs a renovation and proper cleaning. The room was cleaned only once during our stay and still dust balls and rotten food was under the furniture, the bath tub was dirty with yellow stains and the shower curtain covered with mould, we had to ask for towels as they did not provide enough, we had to buy our own toilet paper as only the minimum is provided upon arrival. It is absolutely outrageous that the conditions offered apparently should match four star hotel experience - this is definitely not the case. The entrance lobby is old with ripped sofas and overall the hotel is extremely uninviting. Stained wallpaper and lamps, kitchen with zero equipment so practically useless, garbage bins not emptied so we had to get rid of our own garbage ourselves- I have never done this in a 4 star property

Very Good
Traveller Type:

Poor
Traveller Type: Business Traveler

Good
Traveller Type: Family with Young Children
  : Everything was exactly as I expected.Nothing more than it should be.
  : The TV's were just for decoration.

Good
Traveller Type: Traveling as Couple

Very Poor
Traveller Type:
  : Nothing. Everything was a total dissppointment.
  : the room was very dirty. The toillet and the bathroom had hair and were dirty. I actually think that they had never cleaned the room before. We cleaned the room by ourselves and the bathroom change colour. There wasnt enough seads. The third person slept in a dirty sofa. There was no water in the hotel , we had to go and take bottles from outside. The room service was slower than a turtle and we waited about an hour to take our keys for the room. Too expensive. The worst hotel I have ever been.

Fair
Traveller Type: Business Traveler
  : We paid extra for room upgrade executive double room, but we got smaller room. There were just 1 towel. We didnt say anything, because we stayed just for 1 day.

Very Good
Traveller Type:
  : Even though the sofa bed in the apartment has springs and I was expecting to wake up with a crick in my neck, it was surprisingly comfortable to sleep on. It was very big too - could fit 2 people comfortably. The staff was friendly and helpful. The room had a big balcony (7th floor) even if there wasn't much of a view, it was nice to be able to go out and just breathe some air. The location is okay, near bus stations that will take you anywhere else in the city and they come frequently.
  : There were only 2 sets of towels in the apartment expecting 3 people. The rooms were clean, but we did find a Mcdonald's soda empty cup on the balcony.