Comfort Inn

Pleasant
Traveller Type: young couple

Good
Traveller Type: family with young children

Very Good
Traveller Type: young couple
  : Decent breakfast. Dog friendly, Shop and save across the street if you forgot to pack anything
  : staff didn't seem to know the area well, so couldn't answer questions like what were the good restaurants nearby

Very Good
Traveller Type: family with young children

Good
Traveller Type: group
  : not to bad.
  : The parking lot it too small, if you come night late ...its not parking for u.Also the high floors are too noisy, you can ear the route cars very close. Hard to get sleep.

Good
Traveller Type: family with young children

Disappointing
Traveller Type: family with young children
  : Location only
  : The building needs updating, this was a former hotel and now Comfort Inn has taken over. I reserved 3 rooms, and first the ceiling in my room was peeling, over the three days there, when I returned to my room the card keys didn’t work, not just the one I had but the one for my wife. So we needed to get them reset. The elevator needs an update, smells and takes to long. Checking in on day one was a horror show, as mentioned 3 rooms, we were able to register for room 1, but then the system crashed. Came back a couple hours later, new deck clerk, said everything was fine, so we continued to register for the remaining 2 rooms. The card we reserved the rooms under was not the card used to check in, so not only was the reservation card charged, but the card we checked in with. Didn’t know this until the next morning when my wife started getting overdraft notices due to insufficient funds. Checking the first room didn’t impact anything so the clerk prior to system crash did it correctly, it was the evening clerk that needs additional training. Also, when I booked the rooms I accepted a room rate of $137 per night, when I checked out I was charged three different rates, the $137 for Thursday, a higher rate for Friday, and then a higher rate for Saturday. Based on my booking, there was supposed to be a $100 refundable deposit per room tax and convention fee’s. I inquired about the deposit and was told we don’t take deposits. So is Booking.Com wrong or is the knowledge of the staff at the hotel?? Not a happy camper.

Disappointing
Traveller Type: group
  : The room was clean. The parking was ok.
  : I booked for 2 queen beds and had 2 full beds. In the hallway on the 3rd floor, I smelled someone smoking weed.

Pleasant
Traveller Type: review category business travellers
  : Staff was very friendly and breakfast was great.
  : Walls are thin so I heard everything.

Very Good
Traveller Type: family with young children