Larkspur Landing Milpitas-An All-Suite Hotel

Fair
Traveller Type: Business Traveler
  : The location for my needs and cozy atmosphere.
  : A free bottle of water would be nice.

Disappointing
Traveller Type: Family with Young Children
  : The bed was extra comfortable. The breakfast is an added bonus as we are always in the area for dance classes at the convention center in Santa Clara and are up early rushing to get there. Coffee is great too!!
  : The TV didn't work our entire stay. Within 15 minutes of being in our room Friday we noticed and called the front desk. The lady at the desk asked what it was doing. Then I went to the front desk and she told me many TVs were having issues and that she had been moving people from their rooms but realized the TVs weren't working in their new room. She then said she'd call the manager. Nothing night 1. Morning 1 I mentioned to the front desk what could happen and nothing. At that point, we didn't want to return to the hotel without TV and movies like we usually do. Finally returned after 10pm Saturday night and nothing. Mentioned to the front desk and no fix. Final morning we decided we wouldn't stay there again. You have an incompetent employee that was on her phone the entire time she was working. I get graveyard but if you can't fix a problem don't lie!

Very Poor
Traveller Type: Traveling as Couple
  : everything. cliental, staff, ammenities are old. things dont work. carpet smells. room has an odor. will not give fresh linens or clean room.

Poor
Traveller Type: Traveling as Couple
  : Lobby
  : Bed was small and hard. Maintenance was poor. Breakfast wasn't worth anything and bad was there.

Very Poor
Traveller Type:
  : nothing staff is rude.
  : everything. the whole experience

Very Good
Traveller Type: Business Traveler
  : location
  : pets are allowed

Very Poor
Traveller Type:
  : nothing. the staff and manager have no respect for the guest or their accomodations. the place is old and smells. the carpet is very dirty. horrible place. save your money go somewhere else.
  : everything, from the rude staff to the rude manager . they do not care for the guest.

Wonderful
Traveller Type: Solo Traveler

Very Poor
Traveller Type: Traveling as Couple
  : nothing. staff is mean. nobody in housekeeping spks english. hard to communicate with housekeeping when you need something. front desk staff doesnt care. furniture is old. carpet smells. linen is old. hotel is dirty.
  : everything. lots of people smoking in front of entrance to the hotel. always smells horrible. very expensive. save your money and go anywhere else but here.

Very Poor
Traveller Type: Business Traveler
  : nothing. property is old. carpet is old. furniture is old. staff is rude. manager does not care. housekeeping does not speak English. very hard to communicate. safe your money go some where else. they advertise business desk. no printer or fax.
  : everything. did not like everything about the hotel. its a money pit