Holiday Inn Express Mystic an IHG Hotel

Very Good
Traveller Type: family with young children

Good
Traveller Type: family with young children

Very Good
Traveller Type: family with young children
  : Muffins and coffee.

Disappointing
Traveller Type: young couple
  : Location was excellent. Breakfast was ok. Bread was stale, which ruined the experience.
  : I had a problem with the toilet. The bowl needed a plunger. We tried to call the front desk, but received no answer. On the way out, around 8:15 on Thursday, I told the front desk lady about the problem and left. 5 hours later, the room had been cleaned, but the toilet bowl still needed plunging. How was the room cleaned but the bowl not resolved? Did the front desk not tell the cleaning staff? All in all, I was not happy, and a little scared.Also, the shower soap and shampoo are under the shower head. Why not on the opposite wall?The TV location was also weird, not in front of either the bed or the couch. Maybe it is more a room layout problem.