Hotel Casablanca

Wonderful
Traveller Type: Family with Young Children
  : The location is perfect to discover the city and the region, too. The staff were friendly and very helpful.
  : The air conditioner capacity was a bit weak.

Disappointing
Traveller Type:
  : The People working in the hotel were very nice
  : Location is dangerous, prostitutes and homeless people Sleeping on floor around

Very Good
Traveller Type: Traveling as Couple
  : Very close to Central Station with lots of shops close by. Room was very spacious and clean. although the air con didnt work, we were provided with a fan which was just as good.

Very Poor
Traveller Type: Traveling as Couple
  : Location to the train station is great, but that is about all it has going for it.
  : Breakfast ran out so cant comment on that. The shower was no more than a trickle and the bathroom was dirty. Customer service was awful - I was accused of losing a key that I wasnt given and then subsequent shouted at by a very rude staff member, who refused to give us our bags until we paid 20 euro for the mystery key, felt like a scam.

Wonderful
Traveller Type: Solo Traveler
  : There was one exceptional receptionist, who spoke really good English and was always helpful. Also the cleaning ladies were amazing, I have never had service like this and everytime I met them, they were smiling and nice. The room itself was very clean, nice and I can only regret not spending much time in there because I was obviously exploring Naples.
  : Some of the receptionists didn't speak English which was okay until I needed to leave early in the morning (at 3 AM) and because of the strike of the taxi drivers he couldn't help me get into airport which led me to walking to the airport. But it wasn't that far away (4,5 km), just didn't feel so safe at 3 AM alone.But I was pretty happy with everything to be fair.

Very Good
Traveller Type: Family with Young Children

Very Poor
Traveller Type: Family with Young Children
  : The bed, the room and air condition were bad

Very Poor
Traveller Type: Family with Young Children
  : The room was bad, air condition was poor and i paid for breakfast but got nothing, the staff could not address someone well.
  : Everything about the hotel was bad, room, bed, staff, aircondition all bad.

Very Poor
Traveller Type: Solo Traveler
  : Not much to say
  : They charged me twice and I didnt get receipt for the second charge for refund

Pleasant
Traveller Type: Solo Traveler