Napoli Svelata

Very Good
Traveller Type: Traveling as Couple
  : We arrived a little after reception closed and had to check in ourselves. This meant several messages to the property via both the bookings.com app and WhatsApp which were all answered immediately. WhatsApp was used to provide pictures and a video on how to use the keypad entry. The communication was excellent.The apartment was very clean and comfortable. It is on the main Street of Naples which was very noisy and we thought may have been an issue, however we both slept very well. The property has small steps both to get in and internally on a dark tile floor, we found we had to be extremely careful navigating these steps as visitors unfamiliar with the property. To be fair, we did not have any incidents and they have worked to make it as obvious as possible with LED strip lighting along the bottom of each step, so not a reason not to stay, just be aware. There was also nowhere to hang towels (although you could see where the hangers had probably been, so I expect a short term issue, and not a significant issue).
  : Had to be aware of the internal steps on dark tiles. The communication was prompt and excellent, however a reason frequent communication was needed was that as we arrived after reception closed we had to rely on the information available in the unit, which wasnt always clear or easy to locate (some information was on the reception desk and not in the room, which I hadnt immediately recognised). And some information was not available at all (such as how to turn off the LED lighting on the steps when it was time to go to sleep). Even at the late hour requests were answered immediately, which was great, but clear information available in the unit may have limited the need for the number of messages we used.

Very Good
Traveller Type: Traveling as Couple
  : Excellent room, reasonable breakfast. Good to have tea/coffee making facilities in room.
  : Traffic noise was quite loud although it did die down during the night

Wonderful
Traveller Type: Traveling as Couple
  : Breakfast very limited location was good
  : Breakfast

Wonderful
Traveller Type:

Wonderful
Traveller Type:

Wonderful
Traveller Type: Solo Traveler
  : Room was very nice but towards a main street so might be a bit noisy if you are sensitive. For me it was not a problem. Location was nice, but still 15 minutes from the old town by foot.

Wonderful
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Traveling as Couple

Pleasant
Traveller Type: Traveling as Couple
  : The room is clean and spacious, the staff is so nice!
  : The room had a disgusting smell of sewage and when we complained the owner did nothing about it

Wonderful
Traveller Type: Family with Young Children
  : Lovely accommodation, very clean and modern and comfortable bed