L'Aromatario

Disappointing
Traveller Type: Family with Young Children
  : The location is magical, set among the vineyards of the surrounding area, the small town of Neive with its narrow cobbled streets is charming, and the property enjoys a prime position within the town, close to one of the town squares and near to local restaurants, of which there are a few, wedged between two churches, and views across the countryside through windows framed with Virginia Creepers, the picture is romantic and much of what you can expect.
  : All that you might expect from the beautiful pictures, this property is not. First off, the host never replied to the numerous emails I sent her via Booking.com regarding our stay, which she said she never received; either this is true or Booking.com let us both down? As a result we arrived to discover that the restaurant was closed and we would have to take our chances with those others in the town, and that the rooms wed requested were no longer available. Secondly, our host was not there to greet us, but rather her somewhat flustered and confused father who as best he could and with limited English showed us to what he was told on the phone, speaking with his daughter and our host, were our rooms (not what wed reserved via Booking.com). The rooms and the rest of the property, as well as the outside area was, as I said, tired and unkept, not what wed expected from the pictures on Booking.com. Disappointed but with nowhere else to go, we started to bring our cases in from the car, which was when the host arrived who greeted us with a defensive challenge to our expression of disappointment, who told us that if we werent happy we could go somewhere else, and her defence when we enquired as to the disparity between what was and what wed been led to believe it would be was, I love my property, which left us a little confused. Unfortunately, she was unable to see our point. Thirdly, the next morning, as we had to leave slightly earlier, we asked if it would be possible to have breakfast at 7.30am (a not unreasonable time, and what is expected of most BnBs, as people often have someplace else to be the next day, like catching a train or a flight), which we were assured would not be a problem. Unfortunately, yet another disappointment was to great us the next morning in the pleasant, but yet confused greeting of the lady preparing the breakfast room, who was none the wiser (breakfast is at 8am) We never saw our host again. Who knows?

Wonderful
Traveller Type: Traveling as Couple
  : We thoroughly enjoyed our much too short stay at LAromatario! The accommodations were lovely and our breakfasts were absolutely delicious! Catarina is the perfect hostess and made us feel completely at home during our visit. Our one regret is that we happened to be there the 2 nights their highly rated restaurant is closed during the week. Not to worry just another reason for a return visit to the beautiful village of Neive and this magical property!
  : Wish we could have stayed longer!