Knights Inn New Florence

Good
Traveller Type: family with young children
  : Close to Hermann MO.
  : The original room that my daughters were supposed to be in. The door couldn’t be locked. It smelled and the window had been left open. They were moved to another room which worked out fine.When making the reservations the description stated that the hotel had breakfast but this wasn’t the case and it had been that way for some time. Very disappointing.

Very Poor
Traveller Type: family with young children
  : DID NOT LIKE THE HOTEL FIRST THE EMPLOYEES AND MANAGER VERY RUDE AND SMOKING IN THE LOBBY AND IN THE HALLS AND THE MANAGER WITH A TANK TOP SHIRT AND WE HAD TO RING A DOOR BELL AND JUST VERY RUDE .
  : WHAT I DID NOT LIKE WAS THAT TGE EMPLOYEES AND THE MANGER WERE NOWHERE TO BE FOUND. WHEN WE WALKED INTO THE ROOM THE WINDOW WAS OPEN THE SCREEN IS BROKEN AND THE BEDS ARE DIRTY AND THE FLOORS VERY DIRTY AND THE BATHROOM AND THE WALLS VERY DITY WITH HAND STAIN AND THE OUTLETS VERY DANGEROUS AND SPECIAL FOR A BABY AND THE TUB WAS VERY DIRTY AND I BROUGHT MY CLEANING PRODUCT AND THE WATER CAME OUT VERY BLACK AND THE FLOOR WAS FILLED WITH HAIR AND DOG HAIR. AND I HAVE PICTURES AND NOTHING LIKE YOU GUYS ARE SHOWING. AND WE ENDED UP GETTING OUT OF THE HOTEL AND GOING TO SOMEWHERE ELSE AND BEFORE IT HAPPENS TO ANYONE DONT PUT THIS ON YOUR APP AND IF I COULD I WOULD GIVE THE NO STARS AND THIS PLACE SHOULD NOT BE OPEN FOR BUSINESS IT SHOULD BE CLOSE DOWN AND BOOKING.COM DON'T PUT THIS ON YOUR APP BECAUSE ITS UNSAFE PLACE TO STAY. OH AND ALL THE LIGHT HAD BUGS AND UNSAFE .

Good
Traveller Type: family with young children
  : It was easy to get into and back on the road
  : The room smelled like it hadn't been cleaned in several months. Dusty and stale sheets. Way over priced! The bed spread and sheets had something on them. Had to dust them off before getting in the bed. Pictures to show the sheets under the bed spread but there was black stuff on top of the bed spread.

Very Poor
Traveller Type: Group Traveler
  : We were not welcomed or told where the rooms were located. Once we found the rooms the air had not been turned on so it was boiling inside. The bathroom was dirty and sink had a drip that would not stop.

Very Poor
Traveller Type: family with young children
  : Nothing, we left after 15 minutes of being there and were denied a refund because they said it was non-refundable.
  : The room looked clean, but it smelled bad. There were flies flying around, outdated TV with only a few local TV channels, and the Pool was not open.

Poor
Traveller Type: Traveling as Couple
  : Available and pet friendly
  : No staff at front desk and access to motel (lobby and back door) unsecured and unmonitored at all hours. Our key cards were canceled every evening and we had to get new ones daily. There was a breakfast area with tables/chairs but nothing except coffee.