Sonder at The Vitascope

Very Poor
Traveller Type: Traveling as Couple
  : Elevator was out of service for three out of four days of my stay

Wonderful
Traveller Type:

Wonderful
Traveller Type: Family with Young Children
  : Great location.
  : Loud street noise.

Very Good
Traveller Type:

Good
Traveller Type:
  : Great location, nice play and comfortable beds.
  : Elevator was out of service. We were on the 4th floor, 83 stairs to get to our place was challenging and exhausting.

Very Good
Traveller Type: Family with Young Children
  : Beds were very confortable. Kitchen was fully equiped. We could do our laundry; the detergent was also supplied. We were relocated to the Gallier, so ended up with 4 bedrooms and 2 bathrooms. Sonder staff were very friendly in their communication on the re-location. We appreciated having all the space. There is enough closet space in each room. Dining table is large. Bathrooms are spacious too. There is a very nice restaurant downstairs. French quarter is walking distance.
  : The bedrooms had no windows. In our country, this would not have been approved by the fire department. The windows at the front don't allow leaving the apartment on that side, which means there is only 1 exit during a fire (the front door). Again, a bit strange how the fire department could approve this. We arrived in the evening and the area around the main door was crowded with homeless and/or drunk and high people. This was a bit uncomfortable with kids, did not feel fully safe. The area is also quite dirty, we saw rats running around and in the morning we were greeted with the smell of weed, puke and garbage. French quarter is clean and feels safer.

Good
Traveller Type:
  : The location is perfect for walking to all NOLA destinations. Good size space. Had all the amenities.
  : The gangs on the corner out front of the building. There's no security at the building or anyone right in the area for maintenance. Customer service was very hard to communicate with.

Wonderful
Traveller Type:
  : Located on Canal St, very close to shopping, convenient stores, food and drinks.
  : The air conditioning unit was not working properly and I made a call twice to have it checked out. I was informed both time that someone would be out to service it. No one ever showed up but they did text me back telling me to put the thermostat on the lowest setting. That worked until the unit froze up and we would have to turn it off and let it thaw which made it too hot.

Wonderful
Traveller Type:
  : The cleanliness and utilities in the space were great. The location was perfect and the beds were really comfortable. The codes and access to the place was super convenient.
  : The noise from outside, while I understand that this is beyond their conteol, investing in a double glazing to reduce noise coming in. Aside from that everything was perfect.

Very Good
Traveller Type: Family with Young Children
  : I would stay again, the location, the safety, the layout, the cleanliness, and how relaxing and quiet it was with great air conditioning was worth it. Especially since it was very affordable!
  : There were not any additional blankets or pillows, it took 24 hours for them get me an extra blanket. My brother went to bed freezing that first night. The door wasn't locked when I arrived, and the hot water heater barely works, every shower was barely luke warm.