Hotel Shocard New York

Pleasant
Traveller Type: Solo Traveler
  : Location. Room and bathroom decor were cute.
  : Window in my room was was filthy. Staff didn't inform me of hotel parking garage discount, so I paid more than I should have. Now I know to ask.

Good
Traveller Type: Solo Traveler

Poor
Traveller Type: Business Traveler
  : Check in was quick
  : The room was NOT as listed. It was suppose to be a suite, but was not. They said that having a tub made it count as a suite. The was also a flashing billboard going into the window all night

Very Poor
Traveller Type: Traveling as Couple
  : Comfy bed.
  : Door handle in bathroom fell off. Dodgy electrics. Lights take a couple seconds to turn on and dim when you use the iron. Aircon didn't work and service person needed to come in and fix it on first day. Very noisy aircon unit right next to bed, though the airplugs in bedside drawer helped a little. Terrible service. I didn't get a chance to give my room number before staff started talking about some other guests, making assumptions. We arranged a late check-out. I had a feeling staff wouldn't bother telling their colleagues about the arrangement. Sure enough, there was a knock on the door with staff saying we were late checking out. At check-out, staff member was eating lunch next door and said to just drop key cards at desk. I said I wanted to give feedback. I mentioned the door handle and lights (worried it was due to bad electrical wiring). I got the impression that the staff member didn't care and that inspired me to write this review.

Very Good
Traveller Type:
  : The location is perfect. Times Square and Broadway shows are a block away.

Poor
Traveller Type: Family with Young Children
  : The bed was very comfortable. The terrace was big but dirty. Location was perfect for our occasion.
  : All the doors in the ph (front, terrace(had no lock on it) and bathroom) needed to be pushed to close properly. There were no glasses or mugs. No coffee or tea for the mornings. Shower was tiny and smelled like mold. There are neon billboards that flashed all night thru window in bathroom which would have been okay if the door was wooden and not made of glass. The terrace door leaked when it rained.