Homewood Suites by Hilton Newtown - Langhorne PA

Very Good
Traveller Type: Family with Young Children
  : I liked the location, a lot of restaurants not too far from the hotel .
  : The communication about housekeeping was not clear. We checked in on Friday.. When asked the next morning at the front desk, I was told that there would be housekeeping that day (Saturday). When we came back to the hotel later that day around 5 pm, the room was not cleaned or any fresh towels. I called the front desk and was told differently that housekeeping was every other day depending on when you checked in.

Very Good
Traveller Type: Business Traveler
  : Good location
  : Bathroom toilet kept randomly running and had condensation all over the bathroom

Poor
Traveller Type: Family with Young Children
  : Breakfast and location great. Pool wasnt in service and if we had known that when booking we would have gone somewhere else. Our birthday weekend plans were to go to Sesame Saturday am and then swim in the afternoon because of torrential downpours. Imagine our surprise when we arrive at the pool with a two year old to find out it was closed. The people at the front desk Saturday were rude about the pool and said it was in tiny print at top of their site. I searched numerous sites and found it in one. So if you call in or book through another company you dont know about the pool. There is no sign at check in about the pool and nothing in the paper they give you about the various areas in the hotel. The fire extinguisher on second floor had the glass panel pushed in and my grandson cut his finger in the metal. I did report it to front desk. This is not what I expected for a birthday weekend, extremely disappointed. Oh- also at breakfast the first morning the women in the pantry were talking loudly about things your customers shouldnt hear and were using inappropriate language. Another concern with children around.
  : See above! Poor communication- No Pool as advertised. I paid more money for hotel with a pool and couldnt use it. Totally ruined our weekend!!!!!

Wonderful
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Solo Traveler
  : Breakfast was great
  : Pool was closed for repairs

Very Good
Traveller Type: Traveling as Couple
  : No trash bin in the kitchen

Fair
Traveller Type: Family with Young Children
  : The room was nice and seemed well maintained as did the whole facility.
  : I found a cockroach in my room. I found it in the morning. I was grateful to be there for only one night

Very Good
Traveller Type: Business Traveler
  : Big, practical and clean room.Friendly staff trying to help accommodate a change of room to move further away from loud aircon unit for the building just outside the room.
  : The poor quality of the breakfast.

Very Good
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Solo Traveler