My Place Hotel-Chicago West/North Aurora IL

Disappointing
Traveller Type: solo traveller
  : It was clean.
  : Bathroom was not up to standard.

Very Good
Traveller Type: young couple
  : Refrigerator in room was extremely noisy until turned off.

Wonderful
Traveller Type: review category business travellers

Very Good
Traveller Type: young couple
  : Nice facility. Friendly employees. Clean room. Coffee pot was welcomed.
  : Shower/ tub was EXTREMELY slippery. Nothing to hold on to. No bars. All tubs should have those for safety. Nice kitchenette, but no utensils, plates (not even paper) or anything to cook with (pans).

Good
Traveller Type: group
  : Staff were friendly and helpful.
  : We found a few bugs in our room. Had to do a little work to get refrigerator/freezer working.

Very Poor
Traveller Type: solo traveller

Wonderful
Traveller Type: family with young children

Disappointing
Traveller Type: solo traveller
  : My bathroom was dirty and there was blood and dirt on the shower walls. I had to rinse the shower before using it. There was also a stain on the comforter.
  : Could have cleaned the room better.

Poor
Traveller Type: family with young children
  : The beds were comfy
  : I was promised a recliner chair when booking, when getting in the room there was only 2 beds for 5 people, when challenged about this I was basically told to shut up and get on with it. my 3 children (2 of which are teenagers) had to share a bed with their younger (5 year old) brother. When we booked we thought it was great it has a kitchenette, don't be fooled, there was no pans, plates, cups or cutlery in the room and you had to buy it all from the front desk. Under the beds where dirty and had rubbish still under them. Room got cleaned once the whole week we were there.Absolutely disgusted by the place and will not be returning. Oh and don't ask for a refund from booking.com because they won't help either.

Very Good
Traveller Type: review category business travellers
  : The bed was comfortable. Convenient parking . Well lit. Great location.
  : Next to the side entrance and the door slams as people went in and out. A bit worn