SandCastle Up

Fair
Traveller Type: Family with Young Children
  : Good location
  : Needed a good cleaning. Bath / shower drains were clogged

Very Poor
Traveller Type: Family with Young Children
  : Everything about this place made me sick
  : Nothing was good about this property

Very Poor
Traveller Type: Family with Young Children
  : the sinks were full of hair and the showers. the beds and couches full of sand. there was dust all over the fans and vents and dirt all over the walls. spilled orange drinks on the walls. we couldnt walk barefoot in the floor or shower until we scrubbed with bleach.
  : i called to report the dirt and was told it was cleaned and the dust on fans and baseboards was deep cleaning. she did inform me she cleaned behind the oven even though the fridge was filthy too! it was my worst experience ever. i will not use booking.com again. i couldnt get through cause i couldnt find my pin and the resort kept telling me i couldnt get a refund. we couldnt stay here it was gross!!!

Very Poor
Traveller Type: Family with Young Children
  : Nothing
  : It was filthy dirty , the whole place

Fair
Traveller Type: Family with Young Children
  : The convenience of being able to sleep with my family
  : It was dirty with roaches

Poor
Traveller Type: Family with Young Children
  : The location was great!
  : The ceiling was leaking, a hole in the door and wall. The door knob fell off.

Very Poor
Traveller Type:
  : BEWARE!!!!!!!!! If i could give negative a billion stars I would. This company is a scam. They lore you in with great pictures. Pictures are so old. Doesn't look like there has been anything cleaned or upkept in years compared to what they are showing on booking.com. Do not waist your money they will not refund you!!!! Horrible horrible place. Upon arrival the place was not cleaned at all. Broken glass and indoor lamp on patio in the rain, sink full of dirty water, dirty frig, no batteries in any smoke detectors. Crack pipe in kitchen drawer. No handle on refrigerator. Step on the bunk bed is busted. Paid for a linen package and got mismatched sheets with stains and holes and they didnt even fit the beds. Everyone went to bed and I came to the kitchen and there was cockroaches everywhere. I killed 29 and did not get to sleep at all because I can not sleep with bugs. Next day offered me the down stairs unit which was dirty and had a bugs and then couldn't get me into another place until Monday. So they wanted my family to stay with bugs all weekend. We left got a different place. WONT REFUND YOUR MONEY. I contacted the mayor, the bbb, the county commissioner, dhec, and the fire marshal. I will either be taking this to small claims court or I will be opening a class action lawsuit because there are a lot of people they have scammed.
  : BEWARE!!!!!!!!! Do not waist your money they will not refund you!!!! Horrible horrible place. Upon arrival the place was not cleaned at all. Broken glass and indoor lamp on patio in the rain, sink full of dirty water, dirty frig, no batteries in any smoke detectors. Crack pipe in kitchen drawer. No handle on refrigerator. Everyone went to bed and I came to the kitchen and there was cockroaches everywhere. I killed 29 and did not get to sleep at all because I can not sleep with bugs. Next day offered me the down stairs unit which was dirty and had a bugs and then couldn't get me into another place until Monday. So they wanted my family to stay with bugs all weekend. We left got a different place. WONT REFUND YOUR MONEY. I contacted the mayor, the bbb, the county commissioner, dhec, and the fire marshal.