Hotel Saddleback

Very Poor
Traveller Type: Family with Teens
  : Staff is nice. The font desk lady understood when I told her that there were roaches in the room. Also I heard when another guest was asking the front desk lady to change his room because of the roaches. I asked for his number for reference in case.
  : The hotel is infested of roaches. They were even walking on the headboard of the bed. The room states that is a 3 stars hotel when in reality is the worst hotel I stayed in my life. The hotel is a 1 star. I ended up not staying on the hotel.

Poor
Traveller Type: Solo Traveler
  : Location
  : Said they had one room left, but it was maybe 15% occupied. Listed as a 3.5 star hotel. 2.0 to 2.5, depending on your expectations. Old spring mattress, no min-fridge, no restaurant or breakfast. Party above me partied late night. Not happy at all

Fair
Traveller Type: Family with Young Children
  : The room was clean. Furnishings were dated. Bed sloped down.
  : Mattress sloped down. Took 4 phone calls to the front desk to get towels. People lived in this hotel, wasnt just vacationers.