Swan Hotel

Fair
Traveller Type: solo traveller
  : Lovely slightly quirky period building. Comfortable bed, good sized room
  : Reception unmanned. Keys and invoice just left on a table!The hotel/pub is understaffed. I believe only 2 staff members cover both.There was a charity music festival in a courtyard and pub less than 100 years away. The music and street noise carried on until about 11.30. Sleep was almost impossible. I had to be up at 6, not the hotels fault, of courseNeeded a shower to revive. But this was almost stone cold. Left it running for 2/3 minutes. Could only stand under for 30 seconds..This place is clearly struggling to stay open and compete with a refurbished hotel nearby.The worst aspect is that I have emailed the hotel twice, seeking some form of compensation. A small refund or even a discount on a future stay (presuming the cold shower was a 1 off)

Very Good
Traveller Type: review category business travellers

Wonderful
Traveller Type: review category business travellers
  : Great location easy access to the major roads
  : Everything was good

Poor
Traveller Type: young couple

Very Good
Traveller Type: review category business travellers
  : Lovely olde world place.
  : Nothing to dislike.

Fair
Traveller Type: solo traveller
  : Perfect location and wonderful breakfast
  : It is obviously very difficult to upgrade the hotel but the friendly manner of staff goes along way.

Pleasant
Traveller Type: young couple
  : Lovely old historic building with wobbly walls and uneven floors which are charming. Staff were very friendly and helpful and helped us store our bicycles safely. They also arranged an earlier breakfast to suit us.
  : As other reviewers highlight, it's needing a bit of TLC. The bathroom was tatty and the bathroom radiator was jammed on in the summer, so we had to shut the bathroom door and open our window. There was one tiny sachet of shower gel between two of us. Friends staying also had issues with their bathrooms.

Very Good
Traveller Type: young couple
  : The home made fish pie was excellent

Wonderful
Traveller Type: review category business travellers

Disappointing
Traveller Type: review category business travellers
  : The Location and the breakfastThe staff was great
  : Dirty spiders everywhere very dated crooked far from definitely needs updating the shower was basically spitting on me