DoubleTree by Hilton Detroit Novi

Good
Traveller Type: young couple
  : Very well maintained. Friendly staff.
  : No liquor license? Really?

Disappointing
Traveller Type: family with young children
  : We booked the room including breakfast, but the front desk staff Rick Luce refused to provide breakfast vouchers even after showing the booking details. Also the room was too old and not com

Good
Traveller Type: review category business travellers

Very Good
Traveller Type: group
  : Room Size, clean, quite and location
  : water flow in the sink so slow, toilette seat need to be changed and pillow cover was dirty

Good
Traveller Type: review category business travellers
  : Location near to a lot of things
  : Only 1 elevator for 2 wings..

Fair
Traveller Type: family with young children
  : The location was convenient with easy access. There is plenty of parking with entrances close to certain areas of the hotel. This was convenient for my pet walking. .
  : The room lacked usual amenities and features i.e. empty plastic laundry bag, microwave oven, wet bar, exhaust fan in bathroom and, small table with 2 chairs. There was only 1 broken down desk chair to sit in besides the edge of the bed. This room was supposed to accommodate 2 adults but no seating for 2. The mattress was uncomfortable and sagging in some spots.It probably should be replaced. I feel this was a below average hotel room with an above average price. Surely 2 cookies didn't cost that much. I also think $100 for a dog to stay is outrageous. This didn't cost the hotel $100 or anything even close. They advertise a pool but no where did they tell you that it would be closed to their guests during certain hours of the day because they rented it out for swimming lessons to another company....really?!