Best Western Chicago Southland

Good
Traveller Type: review category business travellers

Good
Traveller Type: family with young children

Very Good
Traveller Type: family with young children
  : I was not a fan of the breakfast menu. I would’ve like at least some hot options other than just hot coffee.
  : I booked a room with two queen beds for 3 people .We got the 2 queen beds but we got 2 small sleeping pillows for both beds and towels for two people as well.

Very Poor
Traveller Type: group
  : Started out strong when check in was a breeze, and the lobby is appealing to the eye.
  : First, there were signs that’s basically said park at your own risk. Off putting from the start. Luckily we could park outside of our window and have a view of our car. We walked into the room and were greeted with an overwhelming stench of dirty cat litter, or at least something sour and unpleasant. The pillows were small and one had a large stain that looked like blood. There were stains throughout everything in the room including the beds and the walls were beaten up and very dirty. There was something on the toilet seat as well. We only stayed for one night but none of my friends or I felt comfortable enough to even shower in such environment. After a night of restless tossing and turning we were told there was complimentary breakfast, but were disappointed to find that they only set out three measly pieces of white bread to toast. The pool was also closed. My friends wanted to work out in the morning, but the so called fitness center was full of old closet doors on top of all of the equipment. What? This place was a dump. Unhappy to say the least.

Poor
Traveller Type: young couple
  : It was conveniently located to our festivities.
  : Very outdated.Not clean.It's like a trap hotel people living there very load and rude.We had random people knocking on our door asking for cigarettes after I told her we don't smoke she came back 3 more times knocking and covering the peep hole staff did nothing regarding this situation.

Very Good
Traveller Type: family with young children

Fair
Traveller Type: Family with Young Children
  : The pool
  : Yes they are careless about their guest belongings

Very Poor
Traveller Type: family with young children
  : The area
  : Everything, sheets wasn’t clean, walls wasn’t clean, room had a weird smell, pool was dirty, ants crawling on the windows sill, walls so thin heard everybody in the next room

Fair
Traveller Type: family with young children
  : I liked the building.
  : The upkeep of the building.

Pleasant
Traveller Type: family with young children