Willow Lodge

Wonderful
Traveller Type: Family with Young Children

Very Good
Traveller Type: Family with Young Children
  : Lovely property, very modern and clean. Welcome basket on arrival was a nice touch.
  : The sauna was very difficult to switch on, only managed to get it to work once. When phoning to confirm arrival time I was spoken to by a very rude receptionist called Wendy. Arriving at 9pm was apparently not acceptable, even though I stated this when making the original booking. Maybe the option of arriving so late should be removed from the website if Wendy is going to get so angry on the phone. Shocking way to speak to guests, no people skills.