Elegance Spa Hotel

Wonderful
Traveller Type: Family with Young Children

Fair
Traveller Type: Traveling as Couple
  : The food in the restaurant was tasty. The pool & spa - not crowded (we were even alone at times), probably because we were there during the week.
  : pool: the hotel has not invested in a system that eliminates condensation; as a result, cold drops fall on you from the ceiling and are dripping all over the place, incl. deck-chairs, so you cannot rest outside the pool and it is very annoying when you swim; room: the AC, fridge and WC fan were very noisy; the fan in the bathroom is linked to the light and if you want to have light in the bathroom you have to bear the noise. It is not so difficult or expensive to have two separate switches I had to use the toilet without light, otherwise the noise was extremely annoying; the beds and pillows were not very comfortable, the blanket was very narrow, you can hardly cover yourself properly; the insulation is not good, we could hear our neighbors - their kids and TV.

Good
Traveller Type: Traveling as Couple

Fair
Traveller Type: Traveling as Couple
  : -Free use of spa facilities (sauna, steam bath, jacuzzi, hot beds, cold bucket shower) -Breakfast included -Room provided TV, air conditioning,hair dryer and basic bathroom amenities -Value for money room quality -Free wifi, good enough signal to stream youtube,netflix etc. -Euro currency friendly
  : -No sign to guide to hotel so when you pass the bridge after entering Ognianovo you have to be carefull not to miss it. -Most of the staff had poor or no understanding of English at all, some spoke a little bit of Greek so it was hard to communicate. -Small, obsolete,out dated TV model -Two single beds sided together instead of a double bed. -We didn't expect rich variety on the breakfast buffet for that amount of money but quality needs to be improved. Coffee was available through vending machine while orange juice was like orange tablets dissolved on water. -Rusty keys stuck on the doors to the pool and to the relaxing area. -Spa facilities were ok but they were only available untill 18:00. -Finally, i left the massage experience for last. Hotel provided massage services for a fee.There was only one massage therapist available so if you were a couple you could not enjoy the treatment together at the same time. Even though the massage therapist did a good job (especially if next time will not interrupt the procedure to answer his phone), the massage area was sad and miserable. It was located inside a poor room on the basement that had only one massage bed next to (one!) gym equipment. No candles,no gentle sounds and lights, just balcan ethnic pop. Walkway just outside was used as changing room for pool and sauna so while you were enjoying massage services, relaxing was out of the question due to the yelling and the whole fuss.

Good
Traveller Type: Traveling as Couple
  : The breakfast was good, tasty.
  : The air-conditioning didn't work, the autdoor pool was dirty.

Wonderful
Traveller Type: Traveling as Couple
  : Excellent price, excellent food! Staff were really nice and helpful!

Wonderful
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Family with Young Children
  : Great location.Good breakfast and good options for dinner in the restaurant, I recommend the fish.Great poolsVery professional and pleasant attitude from the staf
  : Some of the facilities we not working. Also I don't recommend the masseur