Gala Suites

Policies

Please inform Gala Suites in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Please note that the name on the credit card used for the booking should correspond to the guest staying at the property. The credit card used for the booking must be presented upon arrival by the owner (photocopies and photographs of the card are not accepted). Also, electronic and virtual cards are not accepted. In case the credit card is not presented upon check-in, the property will charge another credit card on the spot and refund the originally provided card with the equivalent amount. The property does not have a reception, and there is no luggage storage provided before check-in and after check-out.

Please inform Gala Suites at least 24 hours in advance of your expected arrival time, so that the manager will meet you at the property. In case of last-minute notification, it can take up to an hour for the manager to arrive at the property.

The reservations are personal for the guest who has originally reserved and cannot be transferred to other guests.