TownePlace Suites by Marriott Orlando Theme Parks/Lake Buena Vista

Very Good
Traveller Type: solo traveller
  : Everything was nice. Good facilities and full kitchen.
  : The parking is expensive, adding $28 a day to the price.

Good
Traveller Type: Business Traveler
  : Pool and look of hotel was more than I expected
  : Breakfast sucks for a Marriott hotel, my car battery died and nobody could get a jump or provide me with options it was ok bye , one lady on the outside offered assistance but couldnt find any other help so I was just a nobody left to get home or something cus they sure would have charged me again for parking, i should have made a stink but not worth my aggravation Im just write a letter to the management. My fridge didnt work at the first room so they changed my room, then the tv remote didnt work very well and I didnt want to call again so we just dealt with it. Overall it was very nice, and I would recommend, cus I know things happen. But hopefully this helps make this hotel the best yet, the design inside is excellent and comfortable areas are great for sitting. Oh the shower had some stains and i didnt know what that was so I didnt go in there. The areas for the kids game room was great too, pool was perfect temperature for the weather.

Very Poor
Traveller Type: young couple

Wonderful
Traveller Type: family with young children

Good
Traveller Type: review category business travellers
  : Pool and look of hotel was more than I expected
  : Breakfast sucks for a Marriott hotel, my car battery died and nobody could get a jump or provide me with options it was ok bye , one lady on the outside offered assistance but couldn’t find any other help so I was just a nobody left to get home or something cus they sure would have charged me again for parking, i should have made a stink but not worth my aggravation I’m just write a letter to the management. My fridge didn’t work at the first room so they changed my room, then the tv remote didn’t work very well and I didn’t want to call again so we just dealt with it. Overall it was very nice, and I would recommend, cus I know things happen. But hopefully this help’s make this hotel the best yet, the design inside is excellent and comfortable areas are great for sitting. Oh the shower had some stains and i didn’t know what that was so I didn’t go in there. The areas for the kids game room was great too, pool was perfect temperature for the weather.

Pleasant
Traveller Type: family with young children
  : Great amenities and good staff.
  : Breakfast was not accommodating for different diet types and was repetitive. There were limited options for vegetarians and breakfast items did not taste very fresh. Additionally, during our 7 day stay, the sheets were not changed once. Room service was provided and a thorough clean was in the schedule for our stay, and even after asking the front desk to change sheets, this was not done. Overall, we had a decent stay, but were disappointed with the poor service in the hotel.

Disappointing
Traveller Type: family with young children
  : Great location
  : Room service was awful, several issues. The kitchenette was not working well, same food processor and dishwasher.

Wonderful
Traveller Type: review category business travellers
  : Location

Wonderful
Traveller Type: young couple

Fair
Traveller Type: family with young children
  : Breakfast being included was great. Asking our room preference was great service. Checking in and out was easy. Perfect location for what we came to do. Staff was friendly. Free shuttle to Disney parks is a great amenity.
  : Housekeeping was inconsistent. Had to call for service. TV was not functioning, called front desk to get it working. It wasn't fixed nor did anyone from the staff followed up. We found a roach crawling in the bathroom amongst the clean towels. We opted not to use them. Breakfast options limited. Thought maybe a change or 2 every other morning.