Best Western Plus Las Brisas Hotel

Very Good
Traveller Type: young couple

Pleasant
Traveller Type: young couple
  : Location
  : No rooms cleaned, needs to be requested, which no one mentioned ar check-in

Very Poor
Traveller Type: family with young children
  : The morning breakfast was good value and staff were mostly polite.
  : Security was an issue and not managed by staff very well. Someone got access to my full (first and last) name and hotel room number resulting in us receiving phone calls in the middle of the night demanding for someone to come to the lobby to collect a food order with threats that if we didn't police would be called and we would be removed from the property. This continued until the phone was disconnected. When speaking to management the following day I was assured police were contacted but was never asked to make a statement to police and the manager did not follow up with me. The entire experience was concerning and very scary for our family and affected us for weeks afterwards. I still do not know how the caller got my personal information and especially my room number.

Wonderful
Traveller Type: young couple

Very Good
Traveller Type: young couple
  : Beautifuly kept up and visually nice
  : I wasn’t too keen how they allowed string bikinis on premises. Not good for families with children and quite embarrassing for women with husbands

Wonderful
Traveller Type: family with young children
  : Rooms were clean, breakfast included and a good location.
  : A 100 USD insurance is blocked on the card and not returned until 9-10 business days later which is quite strange. At most other hotels we have stayed at this is returned at checkout.

Wonderful
Traveller Type: family with young children
  : Staff, pool, location

Wonderful
Traveller Type: with friends
  : The location is one block from the two main streets with lots of bars and restaurants within walking distance.

Good
Traveller Type: young couple
  : Location.
  : Noisy AC and homeless living in the bus stop outside

Disappointing
Traveller Type: young couple
  : Bed comfortable. Breakfast great.
  : We were put in a room on the back side of the hotel which faced 2 food/bar establishments which shared a parking lot. All night long, there was loud music and people yelling. It made sleeping very difficult.