The Splash Resort and Condos West

Poor
Traveller Type: Family with Young Children
  : Location was on the beach. Thankfully the beach is beautiful. I really enjoyed the idea of what I had rented compared to the other vacation rentals we stay in, but the arrival changed all of that. Most higher priced properties provide a reasonable "starter kit" for your arrival. You know, enough to do a few loads of laundry, wash some dishes, everyone to have enough supplies to take a shower, but NO, not this VACASSA property! 5 people, 4 days, and one trash bag on site (the little details you would expect to be there, were not). I made arrangements to have groceries delivered for our stay prior to arrival, so I could spend time with my family. Instead, I was taking time away from them to go make additional arrangements for the lack of preparedness of this Vacation rental. Albeit, I was not going to buy more patio furniture to replace all of their broken stuff.
  : We did not even get the room that we reserved through Booking!! The photos were of a different property all together! I loved it when they came to the room to get any of the 3 TV's to work, so we could watcha game in the room while having lunch after our morning at the beach! ZERO out of 3 were operational on arrival. Top dollar fees and ALMOST NOTHING provided to get you started for your 4 day stay, There was a single dish machine detergent pack, a laundry detergent pod and a single trash bag. The towels were the texture of what you would imagine would be in a prison, the nice exfoliating kind that leave scratches when you dry off. Bedroom carpet was sandy and much of the furnishings broken and in disrepair, my 10 year old daughter has bruises on her legs from the patio chair seat bottom falling through. Driving directions were not correct so, after an 8 hour drive with 3 kids, we waited over an hour outside at 11PM, to find out the parking garage was across the street, behind a neighboring business. I also found it quite annoying that when you tried to dry the 1 per person provided towels between showers, the dryer sounded like a screaming animal dying, and it too was not repaired during our stay.

Very Good
Traveller Type: Family with Young Children
  : Pools for all ages at property and walk out to beach with chairs and umbrellas available.

Very Poor
Traveller Type: Family with Young Children
  : we had not the warm water in the bathroom and the AC didnt work so we left early as 4 days it was a horrible Christmas vacation they did not help us
  : we had not the warm water in the bathroom and the AC didnt work so we left early as 4 days it was a horrible Christmas vacation they did not help us

Wonderful
Traveller Type: Business Traveler

Good
Traveller Type: Family with Young Children
  : The room was very clean and comfortable.
  : We could not use one of the showers in the room. Apparently it was leaking into the downstairs room.

Good
Traveller Type: Family with Young Children
  : Love waking up drinking coffee on the balcony watching the waves,sunsets etc..loved the location,
  : The room was dirty upon arrival the table was sticky with old food stuck to it, there was wads of hair behind the tree in the master bath, there was dirt all over the floors, it just wasn't clean, the beds were stiff,

Very Good
Traveller Type: Family with Young Children

Very Good
Traveller Type: Family with Young Children

Very Good
Traveller Type: Family with Young Children

Poor
Traveller Type: Family with Young Children