Cosy apt with BALCONY near BUTTES CHAUMONT

Very Poor
Traveller Type: review category business travellers
  : This place are just terrible. they are stole our money. they charging us for damages that we did not do. flat is old, water system is broken and not functioning. PLEASE BE CAREFULL DO NOT LIVE HERE, i think they might steeling money not first time. we traveling 10 years and ordering lot from booking, this is the first time. DO NOT PAY MONEY HERE.

Pleasant
Traveller Type: family with young children
  : We haven’t got the checkin info in time so it was difficult. Fortunatelly booking call centre agent saved us.

Wonderful
Traveller Type: family with young children
  : Location and clean
  : Noisy neighbors

Disappointing
Traveller Type: family with young children
  : Location: the property is situated in a busy neighbourhood with shops and restaurants all around it. There are two nearby metro stations one on each side of the property. The nearest Auchan supermarket is a hundred or so metres away.Balcony: this one has a nice, spacious balcony to sit down and enjoy your coffee or breakfast.Kitchen: the kitchen has a dishwasher and has got almost everything of need.Parking: the underground car parking is free.
  : God, this place is a drama! First they send you like a billion messages between booking it and going there to stay. They ask you to fill forms, upload ID proof, and a ton of other things. They even asked me if I could make a video of my ID as the photos I uploaded were apparently not clear enough! One service is checking you in and keeping all your data while another one charges your card for the security deposit, all the while that the "concierge of the hotel" is bombarding your mailbox with emails via Booking.com.Next up the day of actual stay. Once again a stream of instructions! The entire process is cumbersome and a pain in the rear. They give you three different addresses: one to collect your keys at, one to access your parking area and another one to enter the property. This is followed by a bunch of access codes for the door, the lift and the key safe. I had to keep opening the chat every time to look up the codes. Bah!And then the property itself. It's a small apartment with a double bed and another sofa bed that can sleep two more people. It was a hot weekend so we had to leave the balcony door and window open throughout the night since there was no other way to cool the rooms. But what could still have been a rather comfortable stay was marred by problems. The main mattress of the sofa bed was wet; one of the blankets was wet underneath and displayed a big wet patch; the sink in the bathroom was clogged and moments later we saw water leaking out from under it. I sent them photos of all these problems via the chat and they said they would look into it promptly. Two days passed and exactly ZERO improvements happened. So we had no choice but to stay through the inconvenience. Thanks HostnFly!