Hôtel Plaza Étoile

Pleasant
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type:

Very Good
Traveller Type: Family with Young Children
  : Proximity to key monuments
  : Pretty small property

Fair
Traveller Type: Business Traveler
  : the location was great
  : the noise of the metro running underneath you

Wonderful
Traveller Type: Family with Young Children
  : Location, staff
  : Space

Poor
Traveller Type:
  : I'll give credit where it is due, the shower (although small) had good water pressure and temperature. Location is also very good. A small glimmer of hope amongst an overall very poor experience.
  : An awful, unprofessional and dysfunctional hotel. Arrived to find out that the electronic door lock to our room didnt work, so l had to fetch (and wait for) staff to manually unlock the door every single time l wanted to enter my room. Room keys (if they work) have to be left at reception when you go out, and when you return theres no check to make sure the staff are giving the key to the right patron. You just quote a room number and a key is casually handed over. Forget about securing anything safely at this hotel. The night guy that let us into our room had never seen us before, so he had no way of knowing we were who we said we were (and yet he handed the key over at 11pm at night!) Additionally, our requested Twin room had only a single bed, not the requested two, and we had not been advised of this until after they took full payment, whereby an alternative room and/or refund was refused. When asked why we were not warned of this before arrival and payment, the justification was a request for two beds is optional for the hotel'. A request for an additional blanket so l could makeshift a bed (on the floor) was also refused. So l slept, shivering on the floor, to allow my friend to use the only bed. A perfunctory offer to refund our breakfast (if we purchased it, and we had not) was the only concession offered. Lastly, l hope you like subway noise, because youre going to hear and feel it every 10 minutes. As a realistic and regular traveler, I had low expectations for Parisian hotels, and this establishment managed to spectacularly underperform even this low standard. Well done! Avoid.

Very Good
Traveller Type: Family with Young Children
  : Friendly staff
  : There could have been more options for breakfast

Pleasant
Traveller Type: Family with Young Children
  : rooms too small

Poor
Traveller Type: Traveling as Couple
  : Only the location was good
  : Was a very dirty room