Home2 Suites by Hilton Pensacola I 10 Pine Forest Road FL

Very Good
Traveller Type: young couple
  : Pet friendly
  : Need more trolleys for luggage. Ridiculous wait to use them.

Fair
Traveller Type: review category business travellers
  : I found the size of the rooms very spacious especially when traveling with three children, two adults, and two dogs. The full size refrigerator was also amazing.
  : The staff was constantly behind walls and not attending to patrons in the lobby. The breakfast bar was constantly understocked and missing spoons on BOTH morning we went down for breakfast. There was also no luggage carts downstairs the AM of checkout. I took several trips to my car with luggage that spand over the course of approximately 45 minutes. There was never a single dolly. I wasn't the only patron who was struggling with this. I'm young and robust. There was elderly couples struggling. Please hold guest accountable when they keep carts in their rooms overnight. The lack of pet waste bins/bags and designated pet areas is frustrating given it's a pet friendly hotel. There was only one waste station in the very back of the building/parking lot that had no bags the entire time we were there which in turn a lot of guest left their pets waste which is dangerous for many different reasons. Both days/nights our family went to the pool, we had to send someone back inside to ask for pool towels. None were outside on the rack meant to make them readily available.

Wonderful
Traveller Type: group

Very Good
Traveller Type: family with young children
  : I liked the room. It was large and clean had a great kitchen area. The continental breakfast was good, stalked and areas were clean.
  : I could hear the neighbors Tv and I could hear people walking upstairs and in the halls.

Very Good
Traveller Type: young couple

Very Good
Traveller Type: solo traveller
  : I was very disappointed with the coffee maker.

Good
Traveller Type: young couple
  : No one at the front desk multiple times. Beds not comfortable and we had to replace our own sheets due to one person working.