Hilton Garden Inn Melville

Very Poor
Traveller Type: Group Traveler
  : The location was great.
  : The hotel was filthy, room smelled. The renovation isnt an excuse for how dirty everything was everywhere. The ice machine was so gross we bought ice. I insisted on paying for the 3 rooms in our party & the desk person let my sister pay for her room.

Very Good
Traveller Type: Family with Young Children

Poor
Traveller Type: Family with Young Children
  : Housekeeping
  : The check-in process was not pleasant, customer service needs to be addressed. The tv didn't work, it was noisy, music playing and loud tv from another room. Unpleasant to sleep

Poor
Traveller Type: Business Traveler
  : Location. Good shower pressure
  : Mattress and pillows terrible. No light in room. Walls paper thin

Wonderful
Traveller Type: Business Traveler

Fair
Traveller Type: Solo Traveler
  : The only thing that I liked was the bed was comfortable and thats it
  : The main reason I will probably never stay at that hotel again is because at the county when I checked him the woman who checked me in she did give me an upgrade for whatever reason I wouldnt say my room was an upgrade I had a lousy look at a dumpster and a trashed out area out my window but the other main reason is because she had told me that the bar was open till 1 AM and I asked that again and she said oh yes I came in at 11:21 Saturday night and the bartender the girl behind the bar told me that she was closed and I said I was told the bar was open until 1 AM and she said kind of snippily well who told you that and I said Grote the front desk I said then Ill probably never be back here he just he cant lie to your Yes and make two different stories I almost think that because when I had come through the hotel twice after I went to dinner there was a large wedding guest party there and dogs in the lobby barking running around and I think maybe that bartender just had enough and decided she was just going to end her night I do not know which story is true but I think that both parties should get together and decide what theyre actually going to do if theyre open till 1 oclock or three going to close at 11 oclock so I was very disappointed in that and for that reason I dont think Ill ever say that hotel Im down in Long Island three times a month and there are certainly much better choices I feel at this point