ibis Poitiers Centre

Poor
Traveller Type: Traveling as Couple
  : A good location and the staff were as helpful as they could be.
  : The stay was ruined because the air conditioning was not working for both nights we were there. The hotel were aware of this issue but were waiting for approval to fix the system, despite the fact the hotel advertised air conditioning as one of its attractions. As a result of the faulty system, we could barely get any sleep as the conditions were hot and humid.

Very Good
Traveller Type: Solo Traveler
  : it was centrally located and in easy reach of restaurants. staff were helpful when i needed to book a hotel in La Rochelle and Booking .com wasnt responding. also booked my train ticket for me.
  : rooms very small.

Pleasant
Traveller Type: Business Traveler
  : It was very hot and when I asked why the air conditioning is not working in the room (although the reservations said that it was included), the staff informed me that the air conditioning was broken in the entire hotel, which is strange because it was working at the reception and in the cafeteria. As such, even during the night, it was very uncomfortable because of the heat and I had to leave the window opened, which did not make much difference.

Good
Traveller Type: Traveling as Couple
  : the staff where brillant
  : the air conditioner was broken

Good
Traveller Type: Family with Young Children
  : I've stayed in many Ibis hotels and this one was generally a familiar style and good standard. The location is great as it's right in the city centre and there are plenty of facilities available nearby such as bars, restaurants and shops.The beds were clean and comfortable. The shower was clean, warm and powerful.I used nearby overnight parking, as it was half the cost of the available on site parking.The reception staff were friendly and helpful and I was offered a 21% price discount due to non-functioning aircon in our rooms.Luckily the city isn't very noisy as we slept with the windows open to try and cool the room.
  : The air conditioning in the rooms wasn't working throughout the hotel which made for a very warm night.The following morning at checkout we saw an A4 sized notice at reception warning of water contamination- too late for us, having already brushed teeth and drunk the water!Notwithstanding the water problem, it would have been good to have been provided with a kettle and tea&coffee making facilities in the rooms.The onsite parking charges were relatively expensive in comparison to better priced options nearby.

Good
Traveller Type: Traveling as Couple
  : The location is perfect, situated right in the heart of things near sites to see and places to eat etc. Great if you get a parking space.
  : Overall a bit tired. Very tired bathroom facilities, small room, small towels etc.

Good
Traveller Type: Traveling as Couple

Good
Traveller Type: Traveling as Couple

Very Poor
Traveller Type: Traveling as Couple
  : Location ok
  : Broken window cracked glass

Very Good
Traveller Type: Traveling as Couple
  : Staff excellent. Great bed. Perfect location for exploring Poitiers. Air conditioning and secure motorcycle parking.
  : Shower door leaked. Only two, small, poor quality towels,one each. Television signal poor so picture continually pixelating.