Grovefield Manor

Very Poor
Traveller Type: family with young children
  : Hotel was well-located near a beach. Free parking provided on-site as a hotel guest.
  : The owner was impolite and unwelcoming. We arrived around 22:00 after a long drive from London.The owner greeted us at the door insisting to find out "where we are really from" when I answered we were from London. He was impatient and patronising when I asked about the fire exit and the key access for the rooms. He emphasised he had run the hotel for 10 years and conducted 33,000 (?) check-in(s). I was speechless. It was an unpleasant conversation.At 22:30 when we were finally shown our room, he had mentioned "if you are not happy, I will offer you a refund and you can leave." I had politely told the owner that he could just give us the keys. We would go to the rooms ourselves. He had insisted to show us the rooms with a negative attitude. We were mortified and our parents were shocked about the service. I can confirm the negative reviews on Booking.com, Tripadvisor and google map are accurate.

Pleasant
Traveller Type: young couple
  : The beds were like children’s beds and the mattresses quite thin and uncomfortable. We didn’t feel comfy being asked to pay in cash by the owner who spent quite a long time telling us about the financial challenges of people paying with a credit card. We had been driving for quite a while and just wanted to head next door for food before we missed last orders.

Wonderful
Traveller Type: solo traveller
  : Big spacious room, very clean and tidy

Good
Traveller Type: young couple