Colonna Resort

Wonderful
Traveller Type:
  : Breakfast was very good!
  : Not enough lounges around the pools.

Disappointing
Traveller Type: Family with Young Children
  : Only the fact that the establishment is in Costa Smeralda.
  : Outdated Decor and Facilities: The first impression upon entering the resort was the outdated decor and facilities. The lobby seemed stuck in the past, with worn-out furnishings and a lack of the opulence one would expect from a 5-star resort. The rooms were no better, featuring old furniture and a general lack of attention to detail in terms of interior design. Lackluster Cleanliness: Cleanliness is paramount in any hotel, especially one aiming for a 5-star rating. Unfortunately, Colonna Resort fell short in this regard. The room was not as clean as I would have expected, and there were signs of neglect in the bathroom, with mold in the corners and a musty odor, as well as spider net all across the ceiling.. Subpar Service: The only staff member friendly and willing to help was Chiara, but she was not able by herself to provide the level of service that matches the 5-star label. Response times of all the others to requests were slow, and there was a noticeable lack of attention to detail. For example, my room was not replenished with fresh towels on a couple of occasions, and it took multiple calls to rectify this simple oversight. Dining Disappointment: Dining options at the resort left much to be desired. The breakfast buffet, touted as a highlight, was underwhelming with limited variety and quality that did not meet the standards of a 5-star establishment. The on-site restaurants offered mediocre fare at high prices, making dining a lackluster experience overall. Underwhelming Amenities: While the resort did have some amenities such as a pool and spa, they were far from the luxurious experiences. The pool area loungers were in need of maintenance. The spa services, while decent, were only accessible with payment

Very Poor
Traveller Type:
  : Staff and out dated facilities, poor cleaning.

Wonderful
Traveller Type: Traveling as Couple
  : Views from the room and the common areas were fantastic. The grounds were spacious and well maintained. Good onsite parking. The hotel was clean. The staff were lovely. The piano guy was great.
  : The hotel pools were a little too cold to use, even in August. The water from our shower always leaked out onto the floor due to the design.

Wonderful
Traveller Type: Traveling as Couple

Very Poor
Traveller Type: Family with Young Children
  : Very old style building, looked very old fashioned. It does not appear to be a 5 star hotel. It does have a lot of pools but a lot of them are very shallow where the water is up to your ankles. The walls are so thin in the hotel that you can hear multiple conversations from all surrounding rooms. We had to cancel the rest of our trip as me and my family did not get any sleep. Thankfully booking.com gave my money back due to the experienced we had and we went back to the hotel we stayed at before we arrived here which was exceptional.

Fair
Traveller Type: Family with Young Children
  : big beautiful swimming pool and nice location
  : Were quite disappointed with the service of the hotel. It was the impression that the staff was trying to increase bills in restaurants, bars and so on. The capsules in the coffee machine were 2 euro/each. Very strange for the 5-star hotel! And what astonished me most of all was the lunch box in the early morning when we were leaving earlier the breakfast. The picture of the lunch box in the attachment. Furniture in the room number was old. Didnt feel myself in the 5-star hotel at all.

Wonderful
Traveller Type: Senior Traveler
  : The pools are surreal. Beautiful place, lush gardens, little beach to enjoy without the crowds. Amazing stay.
  : The lunch and dinner times are very limited.

Good
Traveller Type: Traveling as Couple
  : Amazing pools and beach setup. Cocktails at bar were also very good.
  : Rooms were very small and not that comfortable. The food at the pool bar was very ordinary. No kids club despite being advertised of having one was also disappointing.

Wonderful
Traveller Type: Traveling as Couple
  : Loved the beach and especially the wooden dock!! Pool area was incredible. Breakfast was amazing!! Staff was very friendly and helpful!! Spa looked great!
  : Price to get to Olbia for arrival and departure.