Hilton Garden Inn Providence

Good
Traveller Type: Solo Traveler
  : The carpet needs cleaning. When walking barefoot and then entering the shower, the dirt was visible when feet stepped into the water.

Disappointing
Traveller Type: Solo Traveler
  : its clean and the view is nice
  : The plumbing is not to Code. Whenever you flush the toilet there is a loud gurgling sound emenating from the shower drain. I have experienced similar plumbing configurations in Mexico and Thailand, but did not expect such substandard and clearly non-Code construction in urban U.S. It made me think that the allegations that Providence for a very long time has been a corrupt town are in fact true----because a construction design like that cannot possibly pass inspection in any of the 50 states. The housekeeping staff is apparently trained to check whomever has put out a Do Not Disturb sign at 7 a.m. The front desk seemed to confirm that if the sign is on your doorknob at 7 a.m. when they check, you may not get any service that day regardless of the time you remove it to go out. I left the room and took off the sign 2 days in a row at 11:55 a.m. I was told that the cleaning staff leaves at 3 pm so that was probably not enough time for them to get back to the room. In other words, the system works for the management, not for the guest. Pretty bizzare and completely different from the hundreds of hotels I have stayed in all over the world. When I went to the front desk to complain, I did get service the next day, but a guest should not have to ask for something that you get literally everywhere else without asking.

Very Good
Traveller Type: Traveling as Couple
  : I had to change rooms. The first one was very bad.

Wonderful
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Solo Traveler

Wonderful
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Business Traveler

Good
Traveller Type: Family with Young Children
  : The room was good, as described, comfortable beds.
  : Parking is chargeable and, to my mind, expensive. I would have expected free parking in that location. Maybe I'm behind the times as a former Providence resident, but it doesn't seem like someone where you'd have to pay something like $8 per day (if I'm remembering correctly).

Wonderful
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Family with Young Children
  : was clean and comfortable
  : no free Continental breakfast