Little Suites Provo Extended Stay

Fair
Traveller Type: family with young children
  : The beds were clean and very comfortable. The towels were clean and fresh.
  : The walls need to be repainted, it just was grungy looking. The important things were clean but I would not stay here again.

Poor
Traveller Type: review category business travellers
  : Just dirty :/ Unfriendly staff at the desk. Looking for any extra little thing to charge you for.
  : It just wasn’t clean. It was uncomfortable to stay. I was nervous to use towels, or leave garbage because of surcharges.

Fair
Traveller Type: family with young children
  : Slept well. Had to pay a non-refundable deposit for our little dog. This is a place where transient people stay. Just so you know. Otherwise, there were no incidents to report.
  : Facilities are in need of update.

Very Poor
Traveller Type: young couple
  : Only thing I liked was the new modern bathroom sink.
  : This place was recommended as comparable to the other hotel we had booked. It was not comparable. The room smelled musty. It was not clean. No continental breakfast. No pool. Not close to where we wanted to stay. The dumpy room cost more than the other hotel. We were disappointed and won’t stay here again.

Very Good
Traveller Type: review category business travellers
  : Spacious and clean
  : The smell of smoke

Very Poor
Traveller Type: family with young children
  : Nothing
  : at check in I had to bring identification for every member of our group. I was then told how I would be charged if I stained a towel or took anything from the room. I felt like a criminal. We were given our keys and we climbed the stairs to the room. The walkway outside the lobby was dirty and worn. The soffit above the walkway was missing and the beams holding the roof overhang were exposed. I could see insulation hanging from that roof. We got to our room and the key did not work. I walked a little farther and there was a paper taped to the door of room 208 stating that the person tested positive for COVID19. At that point we were done. This property should be removed from the Booking dot com website. It is very run down and not a place I would recommend to any decent human being.

Poor
Traveller Type: family with young children

Very Poor
Traveller Type: family with young children

Poor
Traveller Type: review category business travellers

Good
Traveller Type: young couple