Mar de Pulpí Costa de Almeria Mar Holidays

Wonderful
Traveller Type: Family with Young Children
  : Excellent area for a quiet holiday. Nice apartments. Well taken care of. Not super crowded.
  : Houseware can be improved in terms of quality and quantity.

Very Poor
Traveller Type: Traveling as Couple
  : nothing the lady in the office was polite and tried her best but agreed the apartment was not fit to be let she even paid for a dinner at a restaurant, it was that bad.
  : dirty kitchen utensils broken items in kitchen broken items in bedrooms disgusting filthy pillows fit for a dog kennel mattress fit for rubbish skip

Wonderful
Traveller Type: Family with Young Children
  : The view was awesome, stunning to see the sun rise from both inside and the large terrace area. All areas of the apartment immaculate and stylish. Very welcoming in every way.The resort is beautiful, very well maintained and a lovely pool area (year round heated pool).
  : Beautiful resort with every area very well looked after but it would have been useful if there was a guide to show the resort restaurants opening times as we did struggle with their opening hours.

Very Good
Traveller Type: Family with Young Children

Fair
Traveller Type:
  : the restaurant at the beach
  : the staff didnt check us in correctly. they didnt give us a tv Reno e or a pool sensor key to use the pool for two days. the air conditioning didnt work and it took two days for the staff to come and fix it. I would not recommend this place because the staff are completely unorganized and cannot help you on a Sunday.

Poor
Traveller Type: Traveling as Couple
  : Cleanliness of the interior of apartment was very good
  : Booking stated keys not available until 4.00pm At 1.30pm on 7/5 I received a call asking when would I be arriving as office closed at 2pm. On arrival at the office paperwork was processed and I was handed a map of the apartment together with a keycode to gate. I was not shown to the apartment and had to ask a resident of the block to help me find it. The apartment was not as advertised with there being no pictures, soft furnishings, rug etc. It was completely lacking any character and sparse and clinical. On opening the doors onto the outdoor space we were unable to step outside because it was completely covered in dust. Bearing in mind the office was now closed for the weekend we were unable to report this. I was able to ascertain why it was in this condition. It was because the swimming pools were being renovated by having the tiles removed by electrical equipment causing clouds of dust to blow in the apartments direction. At 7.45am Monday workmen arrived to continue this work throughout the day not only making dust but the constant noise from grinders. IN MY OPINION MY WIFE AND I SHOULD NEVER HAVE BEEN ALLOCATED THIS APARTMENT AND CERTAINLY THE LETTING OFFICE SHOULD HAVE BEEN AWARE OF THE DUST/NOISE. AT NO TIME WAS I OFFERED ALTERNATIVE ACCOMMODATION. When I went to the office to complain and to show photos I was told that the work being carried out was not the responsibility of the lettings department but the community and it was a question of who was going to pay for the cleaning-up. I returned later that morning & was told that the work would finish either Wednesday afternoon or Thursday morning. It was Thursday. The area was cleaned but I had to complain again because it was not satisfactory. Facilities state use of communal swimming pools - these were not available. In addition had to ask for 2 pillow cases which were missing and not given any change of bed linen or towels for our 2 week stay. No English channels on TV

Poor
Traveller Type: Family with Young Children
  : The location is great, right on the beach with great views of the San Juan coastline. Lots of restaurants on-site and the swimming pools were fantastic.
  : We stayed in apartment 40 which had a roof top terrace and smaller balcony terrace, both of which were in really poor state. The sun umbrella completely broken, glass tables broken, rattan furniture all coming apart and no cushions for the seats. Considering we paid extra for these spaces it was a real disappointment the staff did very little to sort out. We got a new umbrella but everything else was met with frustrating shrugs of shoulders and a defensive attitude. I really would recommend not booking apartment 40 until they completely refit the outside furnishings.

Very Good
Traveller Type: Family with Young Children
  : I didnt know how to access the accommodation so had to phone and ask for help. We were initially given a first floor apartment although I had specifically booked a ground floor property. As I could prove this via my booking the Lettings company did manage to find us a replacement property on the ground floor.

Good
Traveller Type: Family with Young Children
  : Beautiful location, clean, restaurants close by. Lots of sports facilities and bike hire available.
  : A little isolated from the centre of San Juan, and too far to walk with children. Lack of taxis and public transport to get out and about.

Poor
Traveller Type: Family with Young Children
  : Was able to collect keys in arrival however was made to sign documents without explanation. In addition to paying the balance of the bill they took extra 200 on my credit card ??
  : The accomodation was clean but very impersonal. No basics such as tea towel to dry dishes. Left one dishwasher tablet and tiny bottle of washing up liquid. Literally there were 6 knives 6 forks etc. The over charge for electricity not advised on booking not to leave Aircon on despite the heatwave. Not advised to photo electricity meter on arrival and departure inorder to challenge additional changes made. Locked gates every where. Lots of rules about what you can or cannot do in the apartment such as hanging out washing! Could only put rubbish in bins between 8-10 pm.Not good value for money that's for sure