Occidental Menorca

Wonderful
Traveller Type:

Pleasant
Traveller Type: Solo Traveler
  : Nice reception area. Easy check in and pleasant staff. All staff were friendly. Plenty of choice at mealtimes. Easy for transfers to Mahn and the airport via local bus (stop opposite hotel). Nice and clean although you need to ask for sheets to be changed if you have a longer stay. Kettle in the room as requested Mini fridge very useful.
  : View was of block opposite and very close! (I could hear other guests having sex!!!!!)Room was very small. Twin beds (I was travelling alone). Would have been very cramped for two people and very little space nowhere to store larger suitcases.I had no duvet/bed cover on the first night and I was freezing. Had to request from reception the next day.Duvet provided had no cover! Dont know if this is normal! I became sick on the first day and called for the hotel doctor. This was organised very quickly which was appreciated.However, the dr arrived with no maskdid not mention Covid (prevalent at this time)..and had very poor English, which I found odd in a hotel with a large amount of UK guests.He was very inefficientfumbling around in his bag for ages..trying to find things as though it was someone elses medical kit.This didnt inspire confidence.He failed to ask me if I had any allergies or pre-existing conditions.Perhaps this was because of his poor Englishalthough most conditions are easily understood in other languages.He incorrectly diagnosed my symptoms, gave me an injection and wrote me a prescription.I am a nurse and to be frank..I was horrified that the hotel used a Dr who practices in this way.It is dangerous to administer medication to someone with no knowledge of known allergies or medical history.Luckily, I have none of either.He managed to convey that he would return the next day to review me (and charge another fee)!On reflection at what had occurred , I cancelled the appointment and managed to contact the Dr whose surgery happens to be directly opposite the hotel.Dr Esteban A Biki.This dr is very experienced (works in ITU)..has a decent command of English and gave me a thorough examination.He gave me a diagnosis that was much more accurate and was concerned that I had been diagnosed with tonsillitis when I have no tonsils!!!!He is easily contactabletakes his time and has a great sense of humour!

Good
Traveller Type: Family with Young Children
  : Location was excellent. The accommodation blocks well presented, and quiet at night. Air conditioning very effective. Large bed, though hard mattress and hard pillows. Restaurant was well served and the food was excellent and varied. Serving staff were hurried but pleasant. The pool area was clean.
  : Ok, the rooms were small and congested. The glass screening around the shower not great because for those toilet visits in the night, the light would disrupt partners sleep. Apparently this is a standard feature across the hotel chain. I wouldnt stay again if that were true. Good that there was a fridge, but would have expected tea making facilities. The mattress had a topper. This normally indicates that the main mattress has seen better days. It was hard and lumpy, as were the pillows. The quilt and top sheet were poor. Glad I brought my own pillow. The meals were very good and worth the AI investment. Regarding beverage, it seems foreign hotels never cater well for British tea drinkers. Coffee is bountiful and obviously a popular choice, but the tea selections are way too varied!!! Most English drink Breakfast black tea, not all the other flavours offered up. Every time I went to get a tea bag of black tea the tiny compartment was empty and I ended up asking time and time again. The local beer was pretty poor tbh, and tasted watered down. Virtually alcohol free and a disappointment. The other inclusive alcoholic drinks were more satisfying. The sun beds were dirty. Clearly very old and in need of replacing. The entertainment? Ive seen better, but overall it scraped over the line. The Me Happy brigade of entertainment reps observationally tended to gravitate towards the Spanish, French and Italian groups, not the British. I dont really know why and we felt slightly excluded. One of them was particularlyoff with us when we tried conversation- on the other hand, we had one good experience that was memorable also- swings and roundabouts.