Appartements le 31Bis

Disappointing
Traveller Type:
  : The apartment is beautiful, the location okay, the check in was good, the man who gave us the keys waited for us 15 min because of a delay of our bus, that was nice.
  : We asked for help because of a sewage smell coming from the toilet. The company sent someone to solve it, the Problem was not solved and no one told us what had been done and offered an alternative

Very Good
Traveller Type: Business Traveler
  : The location is very close to the city center. Several nice bars and cafes are close by. The flat is nicely renovated, particularly the living room, which is spacious and light. The host was kind and handling keys was easy. There is a little safe in the hallway of the building so managing keys is easy even if multiple people with different schedules are sharing the apartment.
  : One toilet is separated from the kitchen/living room with a paper-thin wall. Other toilet does not have a sink, so you need to go to the bathroom to wash your hands. Also, WiFi was rather slow in many parts of the apartment.

Good
Traveller Type: Business Traveler
  : Though arrived late, receptionist waited to receive us. Facilities provided as advertised. Location central to my business activities.

Wonderful
Traveller Type: Family with Young Children
  : Everything
  : Staff for self cleaning

Wonderful
Traveller Type: Family with Young Children
  : Location, spacious, kitchenware, furniture, TV, bath+wc, windows in all directions
  : Ref to my pre-claim to Cocoonr 30Jun soon after our arrival and actual claim on 04Jul about the bad issue of tobacco smell in the flat.

Good
Traveller Type: Traveling as Couple
  : Price 10/10. Very good price compared to similar accomodations.Location 10/10. The location is excellent, it's quiet, reachable with the car, with many spots for parking on the street. There is also a private car parking very near. All the historical centre is reachable walking from this location.Facilities 8/10. The description of the apartment on the booking website is precise and complete. The apartment is modern, renovated, clean. Everything is looks and works fine. It is equipped with laundry machine and dishes machine. Also a lot of appliances for cooking, all well maintained. The kitchen is in perfect shape. The double room is spacious. There is a lot of natural light.There are steps inside the apartment, making it difficult to navigate at night. The twin room is extremely small, it would be hard for two people to sleep there, and impossibile to change clothes. The whole layout of the house is bad, with the living room in between the two sleeping rooms. Also the way the bathroom is built does not make much sense, with the sink located in a room different from the toilet.Cleanings 10/10. The apartment was perfectly cleaned, as were all the things inside the apartment.
  : Staff 4/10.For a 2-night stay, we received 10 (ten) emails from the staff, each long at least 2-3 pages: some important, some irrelevant. It's a lot of material to read, considering that we only needed to sleep for two nights, and a lot of effort to tell apart important and unimportant messages.We had to book an appointment with a person meeting us at the apartment to give us the keys. This was totally unnecessary as we received all the codes to enter the apartment via email/whatsapp. The person was unable to help with the baggages and to answer any simple question, as he only understands French. The mandatory meeting was a loss of time for us and for him.Lights 4/10.There is another building in the front, and no curtains in the apartment. This applies to all the windows in the rooms and in the living room. We had to close all the blinds and use artificial lights to have some privacy. The blinds can be either fully open or fully closed, there is no middle setting; the wind would blow and open/close them if left in the middle.Deposit: 6/10.We left the apartment and received the deposit back 13 solar days after leaving the apartment.

Wonderful
Traveller Type: Business Traveler

Very Good
Traveller Type:
  : I liked that it was very clean and well equipped.And with the nearby metro, it was easy to get to Rennes station.
  : When we told them we would be 1-2 hours late due to the TGV delay, the staff left and did not explain the room. This made it difficult for us to find our way out of the apartment.However, I don't think we need to worry about it because they were responding to us via chat.