B14 Guesthouse

Good
Traveller Type:
  : Steps away from restaurant scene and night life, central bus stop 6 only one block way for any type of pick up, grocery store and the waterfront; the private terrace is an amazing feature we used and we saw the northern lights from it; amazing large space in the rooms and the common area in the photo. True to photos and description. The cleaning crew was excellent. The place was spotless. They did a great job. This is an excellent choice if you are a group of friends or multiple families that want to be all together. You can cook and save money this way. The lighting is beautiful in the flat and the rooms are super comfortable and modern. Every room has an onsuite bathroom.
  : The only negative, which was a really big negative is that the lock on the second floor to access our unit on the third floor failed multiple times during the day and through the night and friends were locked out for hours at a time. This happened to us multiple times. The lock must be changed. All 9 of us at different times had problems. The contact was responsive but it was a problem when it happened in the middle of the night. Also, a staff person walked into the flat unannounced and my friend was half naked in the kitchen. They need to improve privacy and respect that when rented you cannot enter like that freely. Considering how much we paid for the third floor unit the above is totally unacceptable. We should have been reimbursed partially. All we got was a 2 hour later check out.

Very Poor
Traveller Type:
  : The location is very central.
  : 1. We booked for three people, and there is only 1 bed and a sofa which was not made to sleep on. The expectation was for us to make the bed ourselves. The bedding and towels were stored under the bed for an unknown amount of time and were stale.2. It stated there was a 24-7 reception when we booked, since then it has become apparent that it is a self service establishment. We were unable to leave our luggage anywhere prior to our checkin. This was a key decision information for why we picked this location.3. Our code was provided was not working. This left us out in the rain until we received a response with a new code. Even though we had a message we could store our bags at 11am.4.Towels and bedsheets are stained with dirt and looks/smells like semen. Bedsheets have holes in them.