Quality Inn Richland

Disappointing
Traveller Type: Traveling as Couple
  : Location was great. The manager was nice. The parking was good.
  : The bed for the price was horrible, it was a sleeper sofa mattress on a steal frame. It was not very clean, we found a dead lizard on the floor. We did not try the breakfast.

Very Good
Traveller Type: Family with Young Children
  : Good beverage, breakfast bar

Good
Traveller Type: Family with Young Children
  : Breakfast was good, but apple and cranberry juice not available. Orange juice was unpleasant color.

Wonderful
Traveller Type: young couple
  : We don't eat breakfast any day there.
  : The bed was not comfortable at all.

Very Poor
Traveller Type: review category business travellers
  : The only thing I liked about this property was that it was right off the highway in a convenient location.
  : Owner was very rude & unprofessional. He stopped me before I checked out and let me know that he was going to be charging me $100 for my dog. He said it’s $50/night. I disclosed that I had my pet with me when I checked in and the young man who checked me in charged me for my hotel stay and did not say anything about charging anything extra. I tried explaining this to the owner who then got irate and told me that because I booked on booking.com he does not make any money off of my stay and that it actually costs him money to have us stay there. I refused to pay the $100 because had I known up front it would be $100 extra for my 10 pound dog I would have left. The beds were not clean. The sheets were stained and had cigarette burns in them. I paid for a non smoking room and the hotel staff even informed me of a $500 cleaning fee if I smoke in the room. When I arrived at the room, the room smelled strongly of smoke. The hotel advertised a hot breakfast and I went to get it at 7am and there was nothing other than cereal. No coffee, no waffles, no juice. To me, the hotel is not making enough money to stay open so they are trying to take advantage of guests.

Very Poor
Traveller Type: family with young children
  : Nothing st all
  : The shower was very dirty and it didn't drain properly. The beds were cheap and made loud noises getting in and out and turning in bed. The sheets felt dirty, the floors were dirty.

Very Poor
Traveller Type: Family with Young Children
  : Nothing st all
  : The shower was very dirty and it didn't drain properly. The beds were cheap and made loud noises getting in and out and turning in bed. The sheets felt dirty, the floors were dirty.

Wonderful
Traveller Type: Traveling as Couple

Pleasant
Traveller Type: Traveling as Couple
  : Location
  : Hot water temperature was only luke warm

Pleasant
Traveller Type: Traveling as Couple