Fairfield Inn Rochester Airport

Wonderful
Traveller Type: review category business travellers
  : very convenient for an overnight stay after a late flight arrival in Rochester, very clean, spacious and comfortable room, quiet area and great night's sleep, breakfast options in the morning were quite good, staff helpful and kind
  : N/A

Poor
Traveller Type: solo traveller
  : The room was clean and comfortable, the breakfast OK.
  : I arrived at midnight after traveling for nearly 24 hours. The door was locked and no one was in the lobby. There was another couple there and we knocked and called for about 15 minutes and finally someone came. She checked me in and said that my payment through Booking didn't go through and that I had to pay. So I paid and after I got home I saw that I was charged twice for the room. I've contacted the hotel several times and they said they would rectify this double payment, but haven't so far. I have also contacted my credit card company. I consider this terrible and irresponsible service. So..be careful.

Wonderful
Traveller Type: young couple
  : Clean, friendly staff, ample breakfast, comfortable beds, easy short walk from the airport

Fair
Traveller Type: solo traveller
  : Close to airport. Friendly receptionist.
  : Telephone in room did not work, two lights didn't work. Could here what sounded like a generator running all night. Hard to sleep. Hotel seemed a little run down from last time I was there.

Good
Traveller Type: family with young children