Quality Inn & Suites Round Rock

Very Poor
Traveller Type: family with young children
  : Friendly staff and easy access off of the highway.
  : To start, the large majority of the “hotel” is, in reality, a motel. So, pulling up to the property, I felt that I was mislead in the listing on the site. After checking into our room, we immediately noticed that the floor was dirty and had several large gaps in the flooring. This was disappointing to us for numerous reasons, most of all being the fact that we were traveling with our 3 year old daughter. That, coupled with the fact that the living room area of the suite, where our daughter would be sleeping, had a window leading directly to the hallway of the hotel, which kicked off a bad impression to what was ultimately a bad stay…When we laid down to sleep, we were struck by how ludicrously loud the hotel room was. It felt like we were sleeping on I-35. For being a “hotel” on a highway, it seems that no care was taken to sound proof the rooms. Our morning routine was put on hold after our toilet began backing up for no apparent reason. Overall, I felt like I was deceived by the pictures in the listing and that I overpaid for a loud, dirty, ill-functioning motel room.

Poor
Traveller Type: young couple
  : The location is not the best its so close to the highway and you can hear everything. The ac did not cool room enough. Was not able to sleep well because room being stuffy.

Good
Traveller Type: family with young children
  : The breakfast area was clean and the food was good. The room had plenty of towels. Also liked that there was a fridge and microwave in the room.
  : My baby was crawling on the floor and his knees and feet were black- floors could do with a better mop! The furniture itself seems old and basic, but for the price you can’t complain! There was definitely a smell of weed outside some of the rooms. It seems to be a place for workers to stay rather than families (not a bad thing, just something to point out in a review).

Very Poor
Traveller Type: review category business travellers
  : Never got the to check in the room I paid for
  : Never got Mt money back or a new date

Very Good
Traveller Type: young couple

Very Good
Traveller Type: review category business travellers
  : The breakfast options were very limited.

Wonderful
Traveller Type: solo traveller

Poor
Traveller Type: solo traveller
  : The condition of the hotel would not permit me to eat there.
  : No elevator, First hotel room door wouldn’t even lock so had switch.

Fair
Traveller Type: family with young children
  : The location, space, and price.
  : Sink had a smell coming from it, phone didn’t work, the cover from the hot water fell off when we closed the door, and the light didn’t work over the sink but they fixed it the next day.

Good
Traveller Type: group
  : The room was fine and while y'all might think it's silly, I feel it's pretty important to know. They had good toilet paper. Wasn't super thin and no wood chips/splinters. Y'all know what I'm talkin' bout. Cleaning Staff were super friendly. I enjoyed their smiles. They were very polite and respectful.
  : Maybe have a lil bit larger shampoo/conditioner bottles. They were super tiny. The water cups were pretty flimsy and for some reason, the TV was in "Narrating for the Blind" mode and could not figure out the settings to turn it off. Was able to turn off the captions, but the Narrating? Could not do it.