All Suites Appart Hôtel Aéroport Paris Orly – Rungis

Very Poor
Traveller Type: Traveling as Couple
  : Nothing. Absolutely nothing. Absolutely nothing was likeable. We tried to cancel because THEY DO NOT RUN AN AIRPORT SHUTTLE EVEN THOUGH THEY SAY THEY DO ON THEIR WEBSITE! BEWARE! Then, Booking.com tried to cancel, and this is what Booking.com emailed: "Hello, XXXX XXXXX, You requested to cancel reservation ##########. Although there's a charge associated with this cancellation, we asked All Suites Appart Htel Aroport Paris Orly Rungis to make an exception. We haven't received a response from them yet. Here's what you can do next: Contact the property directly at +33148844242. Send them an email with your request." Really? We had already tried this. It should be no surprise that the "hotel" didn't answer Booking.com's phone call since the "hotel" didn't answer my call, my wife's call, nor the airport tourism consierge's phone calls. The "hotel" did not answer anyone's phone calls or emails. The "hotel" may not even exist, but Booking.com took our money nonetheless. Misleading website, unethical Booking.com, STAY AWAY FROM BOOKING.COM! Booking.com "partners" with bogus "hotels," takes your money, and leaves you stranded at the airport. DO NOT RESERVE ROOMS THROUGH BOOKING.COM UNLESS YOU WANT TO SPEND MONEY AND END UP STRANDED IN THE AIRPORT. BEWARE!
  : We tried to cancel because THIS HOTEL DOES NOT RUN AN AIRPORT SHUTTLE EVEN THOUGH THEY SAY THEY DO ON THEIR WEBSITE! BEWARE! Then, Booking.com tried to cancel, and this is what Booking.com emailed: "Hello, XXXX XXXXX, You requested to cancel reservation ##########. Although there's a charge associated with this cancellation, we asked All Suites Appart Htel Aroport Paris Orly Rungis to make an exception. We haven't received a response from them yet. Here's what you can do next: Contact the property directly at +33148844242. Send them an email with your request." Really? We had already tried this. It should be no surprise that the "hotel" didn't answer Booking.com's phone call since the "hotel" didn't answer my call, my wife's call, nor the airport tourism consierge's phone calls. The "hotel" did not answer anyone's phone calls or emails. The "hotel" may not even exist, but Booking.com took our money nonetheless. Misleading website, unethical Booking.com, STAY AWAY FROM BOOKING.COM! Booking.com "partners" with bogus "hotels," takes your money, and leaves you stranded at the airport. DO NOT RESERVE ROOMS THROUGH BOOKING.COM UNLESS YOU WANT TO SPEND MONEY AND END UP STRANDED IN THE AIRPORT. BEWARE!

Very Good
Traveller Type: Solo Traveler
  : Convenient to Orly airport; Belle Epine town centre; bus to and from train station.
  : Staff to have insight on how to get to hotel by train / bus / walking which was really easy thanks to staff at station etc; to be able to offer a service to call Uber / taxi for holiday makers like myself; my mobile couldnt connect and a stranger called the hotel on my behalf asking if they can and it was an abrupt no and put down the phone. Thank God it was not night time and as a lady on her own. He called an Uber and refused payment from me.

Very Poor
Traveller Type: Traveling as Couple
  : Nothing

Wonderful
Traveller Type: Family with Young Children
  : Shuttle, parking flexibility and super clean rooms as well as rennovated bathrooms

Very Poor
Traveller Type: Solo Traveler
  : I used the hotel consierge service to order taxi to the airport the next morning. We agreed the price. When we arrived at the airport the next day the driver demanded much more than agreed, Claiming I misunderstood. It took me some time to make a bank trasfer to top up my euro account. The driver locked the doors and demanded eur10 more. It looks to me like a scheme the hotel is using in collusion with Orly Drive. I tried to contact the hotel several times and asked the receptionist to call or email me. Still waiting. Writing this to give everyone a warning

Very Good
Traveller Type: Solo Traveler

Wonderful
Traveller Type: Family with Young Children