Comfort Inn Trolley Square

Wonderful
Traveller Type: young couple

Fair
Traveller Type: solo traveller
  : Breakfast was fantastic, room was adequate and comfortable.
  : Parking was horrendous. After the spots for handicap and elite class customers were taken out of consideration, WAY too few spots remained for passenger vehicles. A large portion of the lot was consumed by oversized commercial trucks, primarily man-lift (bucket) trucks for multiple construction crews. Provisions should have been made for these industrial vehicles to park off-site, leaving the few spots in the lot not otherwise restricted available for passenger vehicles. No information about local services (eateries, drug stores, etc.) was available in the guest rooms, nor any reminders in the rooms as to the facilities/services available on the premises. Desk staff were grouchy and seemed to take offense when questioned about parking and the hordes of workers "socializing" in the parking lot in the evening hours.

Disappointing
Traveller Type: solo traveller
  : The breakfast was very good
  : The hotel was under construction, very noisy and the workers took all the parking spots making us park out back where it wasn't safe

Poor
Traveller Type: young couple
  : Nothing
  : Dirty, the bed and pillows were awful. I was afraid I was going to bring bed bugs home. It smelt horrible. Location was terrible. I didn’t feel safe in the area. Never again!!!

Disappointing
Traveller Type: family with young children
  : The room and facilties were clean. Breakfast selection was adequete.
  : There was great difficulty in using the room keycard and we had to literally slam the door with a great deal of strength to shut it. Parking was extremely limited due to construction vehicles using up parking spaces. Due to construction we were awoken much earlier than we would have liked.An earlier check in time would have been helpful for our party,

Very Good
Traveller Type: young couple
  : Having breakfast included and such a good selection of items is always welcome. The bed, pillows, etc. were all very comfortable.
  : Parking was somewhat limited on the weekend, but that was due to construction. Television station selections could have been more expansive.

Fair
Traveller Type: young couple

Very Poor
Traveller Type: young couple
  : Our room smelled terrible!

Very Good
Traveller Type: young couple
  : The sheets and bed were great. The price was great for the value. Everything in the room worked and nothing was broken.

Fair
Traveller Type: young couple