Hotel Silbertal

Very Good
Traveller Type:
  : This place was great value. There was plenty of food and it was very tasty. The staff was very friendly and helpful.
  : The line for the coffee in the morning was very long. I wish they had one more coffee machine.

Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type:

Disappointing
Traveller Type: Family with Young Children
  : The dinner in the restaurant of the hotel was awesome. Wine selection and the combination with dishes was perfect. Big respect and thank you to the chef de cuisine and the team. Closeness to the ski area is one of the huge advantages of this place.
  : It was the first time when we got so poor service of room cleaning. It was simply done only once in the whole week after several reminders made to the management of the hotel. There are obviously different types of family rooms which we were not aware of in advance. Thus we got a tiny family room in the chalet where other groups of people were living too. Some nights were simply too loud due to the parties happened in the nearby rooms/appartments. I would not recommend such appartments for the families especially with kids.

Good
Traveller Type: Traveling as Couple
  : Brekfast is great, ski in, ski out, view from the terrace, home atmosphere.
  : Location, you have to drive 4x4 to get to the hotel, the air in the room is very dry due to too much heating, literally i was weaking up every hour at night to drink water

Wonderful
Traveller Type: Solo Traveler
  : I absolutely loved this hotel! I had a shock when I arrived and discovered that it's far up in the mountains... I thought that there would be a beginner ski slope in/out but I soon discovered that I'd have to pay for some VERY expensive taxis (45 euroas one way to Solden!) until I learned to ski! However, despite this I'm still extremely glad I stayed at Silbertal - it's a lovely, friendly hotel and the food is fantastic. I was alone, but the staff were so friendly I never felt like I was on my own. And eventually I even managed to ski to the town! :)
  : The only issue was the location, but if you book ski lessons with the Blue ski school then the hotel provides a shuttle to the slopes for 8 euros each way - only on ski school days though. Otherwise, you cannot fault this hotel as it's lovely!

Poor
Traveller Type: Traveling as Couple
  : View was excellent
  : The road leading to the hotel is terrible. check-out was a chaotic. Dogs are allowed, but we had one dog running into our room - simplic not acceptable. Staffing at reception often not present! Dinner first night was a mess as the chef was drunken!!!!

Wonderful
Traveller Type: Family with Young Children
  : If you are looking for the hotel on top of the mountain - this one is exactly what you need! Amazing views from the terrace, no cars around, just fresh air and clouds. Yes, it is about 3km gravel road up to the hill, but it was easy to get there (in summer). We had a spacious room for 5 person with a terrace which was nice. Great place to stay in summer time for hiking.
  : It was boiling in the room during the night, even when it was +10C outside, so we were sleeping with the balcony door open.

Very Good
Traveller Type: Traveling as Couple
  : Mixed Feelings First of all, lets start by saying that we enjoyed a lovely 6 nights stay. The room was clean with enough space, an incredible view and very very calm. It is a great feeling to be so far away from the centre. This was just what we needed. Plus, the hotel allows dogs which was a must for us. However, the hotel gives me a strange feeling. Although most of the people working at the hotel are friendly and helpful, it feels like the management of the hotel does not want to have guests. Some examples: -Whats all the fuzz about the shuttle car? We were lucky and could drive up to the hotel by car but our friends were not that lucky and had to take a shuttle. No no, not the shuttle from the hotel, they had to inform at the hotel next door for a shuttle service to the centre. So strange. Why send your guests to another hotel for a service? Charge your room a little more and include a daily shuttle from the centre to the hotel. It could probably attract external guests to the restaurant. -Why is the belt to the nearest ski lift not working? It can always happen that it breaks down but something tells me this has been broken for weeks. -Why have such a limited lunch menu? Once again, we went to the hotel next door for lunch. Isnt it strange that in one week, we go 3 times to the hotel next door (where we felt more welcome by the way)? -The music playing on the terrace is just the radio. Although its interesting hearing the news every hour, it could be something more joyful. -Why only start breakfast at 8h and have only one coffee machine? Doors go open and suddenly your stuck in the breakfast buffet traffic jam with all hotel guests at once
  : -While the staff, for the most part, were friendly, the overall service level lacked the warmth and hospitality one would expect from a hotel of this caliber. As guests, we appreciated efficient service, but it's equally important to feel genuinely welcomed and valued. Im sure there are reasons and explanations for this. However, these seemingly minor issues can collectively impact guests' perceptions of the hotel's quality and attentiveness. If I would be the owner, my ambition would be that all Solden visitors would want to come at least once during their stay to have a great lunch or a warm/refreshing drink and experience the beautiful view of my sunny terrace. But no, I was the only one enjoying a drinkeach day of the week. Silbertal Hotel has a unique location with an incredible view and has so much potential. Unfortunately, I have the impression management does not see it. Dont get me wrong, we had a great stay! Im just worried that if management lacks more ambition, people will stay away from Silbertal, causing financial issues which will have a negative impact on investments and maintenance. And that can be the negative spectre to bankruptcy. I just wanted to share my honest opinion on the hotel.

Wonderful
Traveller Type: Traveling as Couple
  : Before coming to Hotel Silbertal we were quiet concerned about recent reviews of the hotel.Luckily most of them appeared to be misleading! Hotel Silbertal is located in the beautiful surrounding on the mountain. The way uphill by the car is quiet demanding. We didnt have snow chains or 4x4 and managed to reach the hotel but in case of heavy snow it would be impossible. In case someone cant reach the hotel on his own the hotel provides shuttle service. The hotel is very close to the ski lift. The hotel lift doesnt work but honestly it doesnt change anything. For skiers the nearest lift is very easy reachable, snowboarders have to walk a bit, but I did it and it wasnt a problem - just a good warm up :)Hotel offers sauna and relax area with beautiful panoramic view of the mountains.Breakfast starts at 8, but the ski lift starts at 9 so its not a problem. Everyday the same for breakfast but very plentiful. Dinner starts at 18 and consists of 4 courses - you can choose if you want regular or vegetarian main course. Everyday the dinner menu is different and you get informed about it during the breakfast.Rooms are very cosy.We had a really great stay!!
  : Parking in front of the hotel was problematic. There wasnt enough car places for everyone. We had problem at the day of leaving because we were blocked by other cars.Dinner menu didnt always come up to everyones taste.