Americas Best Value Inn and Suites St. Cloud

Very Poor
Traveller Type: family with young children
  : Nothing - we walked out without staying here.
  : We were just needing a place to sleep on our way through town and booked last minute for an 11pm arrival. We couldn't stay - the hotel and room smelled terrible and the bedding was soiled. They don't even offer pillowcases on their old dirty pillows, just a worn, dirty sham I wouldn't touch, let alone sleep on. We ended up walking out and having to find and pay for another hotel late at night. Booking.com should not offer this location and we should not have to pay for the full night to cancel when the room was too smelly and dirty to use. They also required a CASH damage deposit, even though they had our credit card info through the booking, which seemed very shady (We did get the cash back). We are waiting to hear back from booking.com customer service on making this right.

Disappointing
Traveller Type: family with young children

Poor
Traveller Type: review category business travellers
  : Not really much I liked. Free Wi-Fi and the closeness of it to where I was working was great.
  : The staff-front desk guy at check-in was nice but counted my cash deposit for incidentals about 12 times. The front desk lady at check-out was terrible, I checked in at almost midnight and drove from Wisconsin then worked all day and night, we didn’t get out for the room until 11:15am-the lady said to me “Check out is at 11am.” I apologized and my step-son said “It be nice if there was an alarm clock in the room.” (MOST hotels have alarm clocks) This rude lady said back to him “Well you have a phone don’t you?” LIKE WHAT-how rude! She proceeded to slam drawers as she was getting my cash deposit back to me. Very unpleasant- plus I had to wait 10 minutes for her to even come check me out because there was NO ONE anywhere to be found! Price was not worth the room which had a funny, gross smell. No alarm clock, beds were hard, pillows flatter than pancakes. I slept on top of the sheets/comforter. Will not stay here again if I’m ever in Minnesota again…. No wonder the rating is so bad…

Very Poor
Traveller Type: family with young children
  : Nothing
  : Scary location, seemed unsafe. Dirty room, had to switch because of crumbs on bedsheets. New room reeked of smoke. Hairs on toilet seat. Awful pillows. Absolute worst night's sleep. If it wasn't 2am there's no way we would've stayed.

Poor
Traveller Type: solo traveller
  : Please take care of your bug problem.

Very Poor
Traveller Type: Business Traveler
  : Worst place on earth never book this place noghtmares
  : Do not book very dangerous

Poor
Traveller Type: family with young children
  : Didn’t stay
  : Staff was rude

Fair
Traveller Type: solo traveller
  : Overall decent experience
  : Whole motel smelled like marijuana all the time

Very Poor
Traveller Type: family with young children
  : Nothing
  : Everything