Domaine d'Essendiéras

Very Poor
Traveller Type: Traveling as Couple
  : Leaving
  : Staff not caring firstly !!!!! Furniture was so dated my grandmother was asking for it back !!!! They should call it Smoking mirrors Chateau !!! Lovely from the pictures and the grounds are beautiful but a complete horror show inside..Mould, broken toilet , no electricity in the morning , no running water in the morning , broken glass around pool , dirty shower , mould in the shower , Dirty room etc etc etc I have a video of everything not working I showed reception and not even a sorry WOW !!!! Absolute disgrace to be charged a night for this stay! Avoid this hotel at all costs...........

Pleasant
Traveller Type: Traveling as Couple
  : Lovely setting. Large bedroom and comfortable bed.
  : Total lack of any real welcome, personnel very 'distant' and one felt they simply wanted your money. The room was unheated on arrival which is unacceptable when temperatures can (and did) drop to around or below freezing at night. The room was sparsely furnished with no chair or desk so anyone wishing to work on a laptop would have found it difficult. All in all we felt unwelcome and out of choice would not stay there again. Breakfast at 10 each was ok but hot toast facility would have been appreciated and its normal to ask guests if they woukd like more than one cup of coffee. This is more of a B and B than a supposedly up market hotel.

Wonderful
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Traveling as Couple
  : Its location was excellent and the views from the restaurant terrace over the golf course and the surrounding countryside were sweeping and inspiring.
  : The sound insulation between the adjacent rooms was poor and we could hear some loud voice conversations and TV noise much too easily.

Very Poor
Traveller Type: Traveling as Couple
  : Very little - the bed was comfortable but we would have liked additional pillows but none were available.
  : We were advised at reception "no bar and no restaurant' . We should have been told this at the time of booking. We asked if there were restaurants open in the area and were given a list but the receptionist had no idea whether any were open. Had we been aware of all this we would have arrived prepared or chosen to stay elsewhere. We were asked if we would like breakfast but it was only available from 9am. We were meeting an agent at 9am so we could not avail ourselves of breakfast. The notice in the room however said breakfast from 8am. The TV kept turning itself off for some reason - there were no instructions regarding it's use in the room. Both toilet rolls in the bathroom were left-overs - not new ones. The soap dispenser in the sink had only a little soap and required filling or replacement. Our stay was not a pleasant one and as a final insult you charged us twice for our stay with no discount for the lack of the facilities that are obviously included in the price. We had difficulties when trying to arrange a refund of the double charge and were told at first to contact booking.com which was amazing as they had nothing to do with the overcharge - incidentally both charges were made without authority being just taken from our bank. Reception were even unable to provide us with a receipt that we asked for at the time that we checked out.

Good
Traveller Type: Family with Young Children

Disappointing
Traveller Type: Traveling as Couple
  : The location of the hotel is an issue. We luckily rented a car, however, without this we would have been in big trouble. There is access to a local supermarket, however there are no taxis and certainly not much choice when it comes to restaurants with the hotel itself not offering any food other than breakfast (which was very basic and slightly overpriced at 15).
  : We opted for the most basic room. Please do not get me wrong where. The venue as a hotel is visually beautiful. It is incredible. However the room that we had was incredibly basic. To the point where we had paper cups. With no access to food on the property and with no fridge or local amenities we really struggled in such a basic room. If you are staying at the hotel I would highly recommend a room with cooking facilities and I would 100% recommend a big shop at the local supermarket for your basic food and drink.

Good
Traveller Type: Traveling as Couple
  : The room was very comfortable & clean, the staff were incredibly friendly and helpful & the continental breakfast was lovely.
  : The room was slightly dated & basic

Very Good
Traveller Type: Traveling as Couple
  : Clean and comfortable. Spacious studio with nice outside space. Grounds well kept. We had everything we needed.
  : We couldn't go to the pool for a quick swim as it was a very long walk. Our table and chairs outside were in very close proximity to the next door's table with no screening so not private when eating or sitting outside.

Poor
Traveller Type: Solo Traveler
  : The grounds were spectacular, I just wish the castle was open to tour.
  : Rooms are incredibly outdated and have a strong smell of dust. Breakfast was overpriced for what they offered. No restaurant onsite and reception closes early.