Grand Hôtel Des Thermes

Good
Traveller Type: Traveling as Couple
  : This isnt my first stay at this hotel, we go there frequently, its conveniently located and I like the spa.The restaurant new years dinner was an experience, really enjoyed the wine. The Lobby staff were very friendly and attentive and very polite. Very little waiting too.
  : Its the first time am staying on The emerald side.The rooms on that side are very small and very badly sound proofed. Its so badly sound proofed we could hear people walking up down the hall way or knocking on doors. The very loud vacuuming and loud speaking cleaning lady didnt help things. Being woken like that isnt pleasant ! Could you please sound proof them better, it felt like the walls were made out of cardboard. Were light sleepers, that was a nightmare. And please tell the cleaners not to speak at the top of their voices considering the bad sound proofing.Also please revise the spa opening hours, being unable to swim or use the spa after 7pm is ridiculous especially if you arrive late and just want to unwind after a long drive.The bar. the sandwich was soggy and meh. Quite disappointing .Its really a shame considering how good cap horn is. That menu needs to change.

Wonderful
Traveller Type: Traveling as Couple