Hostellerie Des Châteaux & Spa

Very Good
Traveller Type: Solo Traveler
  : -fabulous setting, nested not far from Strasbourg and -high way, in the heart of Alsace.-chalet feel-comfy rooms and balcony-amazing breakfast!! absolutely a winner!! -dining rooms seem to have been conceived exactly for safe distancing !-spa area is nice-f&b service is top notch-no credit card guarantee required for extras: this is super super nice actually!
  : -wasps/bees (many!) at the swimmingpool area do not seem to bother staff nor management for that matter-quality of lounge chairs at the swimmingpool: they are very uncomfortable -lack of real showers-internet is really not strong, not stable (keeps of constantly jumping out of sync) and is not up to par fir such a high end place.

Wonderful
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Traveling as Couple
  : Excellent room, beautiful location and lovely to walk around the neighborhood, lovely relaxed atmosphere, good restaurant.
  : When relaxing at the pool, it would be nice to have service, instead of having to go inside to order something to drink.

Very Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Traveling as Couple
  : overcharge for hosting the dog

Very Good
Traveller Type: Traveling as Couple
  : Sympathetic modernisation, excellent room , pleasant view. Unfortunately like many hotels nowadays they have yet to improve their in room tv s and satellite. Good sized tv but although it said smart it did not support apps such as Netflix, Prime or Paramount. Which I can access with id/password anywhere. Luckily I could on my laptop.
  : Unfortunately for whatever reason, while I was loading the luggage into my car outside of the main desk, my wife and I thought the other had packed my black suit bag which also had my laptop in a side pocket. As I turned to check, I saw nothing of it but on the ground someone had dropped a room key-213- I handed it to large man standing in the entrance ( I believe he could have been the owner), thanked and left. We then drove to Troyes where we overnight before the le shuttle. It was then we noticed the bag was missing. I rang the Hostellerie and enquired if it had been found. No Sir.Because the laptop has a lot of confidential information it has tracker. When we accessed this it showed it was inside the Hostellerie! I rang reception and yes it was there in their luggage room!I then had to take another night at our next hotel (120) , change the channel tunnel booking and drive 678km there and back to collect it. Panic over, lesson learnt. This unfortunately cast a cloud over holiday.

Good
Traveller Type: Traveling as Couple
  : Location- on our way to Switzerland and close to the forest to hike / walk the dog.
  : Location of the room far away from the exit while it was known we had a dog. Price vs offer is about 100% too much.

Good
Traveller Type: Traveling as Couple
  : Hotel facilities, massage, spa & pools.
  : Restaurant & breakfast (not value for money AT ALL !) in comparaison with other hostel, that was worse.